| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Website (website)
• Discuss (mail) |
| Lines of code | 105 |
| Technical Name |
website_tawk_to |
| License | LGPL-3 |
| Website | https://www.cybrosys.com |
| Versions | 15.0 16.0 17.0 18.0 19.0 |
Read Blog
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Video Tutorial
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Key Highlights
Real-time Website Live Chat
Enable instant messaging between website visitors and your support agents to improve customer engagement and response time
File Sharing Support
Allow visitors and agents to share files directly in chat, making troubleshooting and communication more efficient.
Agent Notifications
Agents receive instant alerts for new chat requests and visitor messages, ensuring no inquiry is missed.
Seamless Odoo Integration
Configure Tawk.to credentials directly in Odoo General Settings and activate the chat widget on your website instantly.
Login to Tawk.to
Configure Your Dashboard
Get Property ID
Get Widget ID
Configure in Odoo Settings.
Chat Widget on Website
Send & Receive Messages
Real-time Chat Sync
Our Features
Community & Enterprise Support
Real-time live chat support
Instant agent notifications
Frequently Asked Questions
Do I need a Tawk.to account to use this module?
Yes. You must create a free Tawk.to account to generate your Property ID and Widget ID
- Secure API-based connection
- Simple credential setup
- Free live chat platform support
Can website visitors share files through chat?
Yes. Tawk.to supports file sharing during chat, allowing customers to upload screenshots or documents.
- File upload support
- Better troubleshooting
- Faster resolution
Will agents receive notifications for new chats?
ClickYes. Agents are notified instantly when a new visitor starts a chat or replies.
- Real-time alerts
- Faster response time
- Improved customer service
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