The Ultimate WhatsApp AI Assistant for Odoo
Automate customer support, capture leads 24/7, and let AI handle repetitive queries while your team focuses on closing deals. Seamlessly integrated with Odoo Chatter and Meta Cloud API.
Why Choose This Module?
Engineered for zero-configuration setup, maximum productivity, and enterprise-grade reliability.
24/7 Auto-Reply
Give your AI a custom persona. It will answer FAQs, greet customers, and collect lead data automatically without human intervention.
Seamless Chatter Sync
Incoming messages appear instantly in Odoo's Chatter. Human agents can reply directly from Odoo just like writing an internal note.
Smart Escalation
If the AI is unsure or the customer asks for a human, the module pauses the bot and creates an instant Odoo To-Do Activity.
1-Click Prompt Templates
Pre-engineered industry prompts for Sales, Support, Booking, and Lead Gen. Switch personas instantly with a single click.
PDF & Document Knowledge Base
Upload PDF product catalogs, menus, or FAQs. The AI extracts text automatically and uses it to answer questions accurately.
Incredibly Easy Setup Wizard
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Zero-State Onboarding DashboardInteractive visual dashboard guides you step-by-step to connect Meta API and OpenAI/Gemini. |
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Live Webhook Health IndicatorNo more guessing! A live status badge instantly confirms if Odoo is receiving Meta pings. |
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Configure AI Persona & PDF KnowledgeLoad a 1-click industry template, attach your PDF brochures, and let AI handle customer chats! |
Native Odoo Architecture
Designed with modern Kanban cards, zero-state setup guides, and chatter integration.
AI Writing Assistant & Smart Translator
Empower your human support agents with inline AI writing tools right inside the conversation view.
Polish & Rewrite Engine
Agents can type quick rough drafts. Clicking Polish / Rewrite fixes all typos, corrects grammar, and formats the text into executive-level customer communication.
Translate to English
When customers message in foreign languages (Spanish, French, German, Arabic, etc.), Translate to English instantly reads the customer's text and provides a clear English response.
Easy 3-Step AI Provider Setup
Connect your favorite AI provider in less than 2 minutes.
Select AI Provider
Choose from Google Gemini, OpenAI (ChatGPT), Anthropic Claude, or Odoo AI Copilot Pro.
Enter API Key & Model
Paste your API key and select a preset (e.g. Gemini 3.6 Flash or GPT-4o) or enter a custom model string.
Load Template & Test
Use 1-click industry prompt templates, upload PDF brochures, and click Test AI Engine to go live!
Intelligent Conversational Insights
When a chat closes, the AI automatically summarizes the interaction.
Brief Summaries
Instantly read a 3-sentence summary of the entire chat history instead of scrolling through 50 messages.
Sentiment Analysis
Automatically labels customer sentiment (Positive, Negative, Neutral) to help managers track satisfaction.
Lead Insights
Extracts key lead data (name, budget, requirements) and suggests actionable follow-up tasks.
Frequently Asked Questions (FAQ)
Learn everything about setting up your Odoo WhatsApp AI Assistant, connecting Meta Cloud API, and using ChatGPT / Gemini for automated customer replies.
How does Odoo WhatsApp AI work with Meta Cloud API?
The module connects directly to the official Meta WhatsApp Cloud API via secure webhooks. When a customer sends a message on WhatsApp, your configured AI engine (OpenAI ChatGPT, Google Gemini 3.6, or Anthropic Claude) processes the chat history and generates an instant, intelligent auto-reply 24/7.
Can I upload PDF brochures or price lists for the AI to read?
Yes! With our built-in PDF Knowledge Base feature, you can upload PDF product catalogs, menus, price lists, or paste business FAQs. The AI automatically extracts text from your PDF attachments and uses this information to answer customer questions with high accuracy.
Which AI Provider models are supported in Odoo?
The module supports all major AI models: Google Gemini (Gemini 3.6 Flash, 3.6 Pro, 2.5 Flash), OpenAI (GPT-4o, GPT-4o Mini), Anthropic Claude (3.5 Sonnet, Haiku), and Odoo AI Copilot Pro. You can also specify any custom model ID.
How does Human Agent Handover & Escalation work?
If a customer requests a human, shows frustration, or asks something outside the AI's knowledge base, the AI automatically pauses auto-replies (ai_interaction_active = False) and schedules an urgent Odoo To-Do activity for your human support agents.
How do "Polish / Rewrite" and "Translate" help agents?
Human agents get 1-click inline writing tools in the conversation view: Polish / Rewrite fixes typos and improves tone into professional English, while Translate to English instantly translates foreign customer inquiries into clear English.
Is this module 100% standalone?
Yes, it is 100% standalone and functions independently with native Meta Cloud API integration. It also includes optional glue hooks to sync with whatsapp_business_integration and odoo_ai_copilot_pro if installed.
Professional Support & Custom Services
Need help installing, configuring Meta API, or tailoring AI workflows for your enterprise? We provide fast, direct assistance.
Free Setup Guidance
Assistance with Meta App creation, Webhook configuration, and initial prompt setup.
Custom AI Workflows
We build custom integrations for CRM leads, Helpdesk tickets, sales quotation creation, and RAG databases.
Fast Turnaround Guarantee
Direct developer communication ensuring quick response times and smooth deployment.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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