| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Inventory (stock) • Invoicing (account) • Sales (sale_management) • Calendar (calendar) |
| Lines of code | 3351 |
| Technical Name |
whatsapp_automation_engine |
| License | OPL-1 |
| Website | https://auraodoo.tech/ |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Inventory (stock) • Invoicing (account) • Sales (sale_management) • Calendar (calendar) |
| Lines of code | 3351 |
| Technical Name |
whatsapp_automation_engine |
| License | OPL-1 |
| Website | https://auraodoo.tech/ |
WhatsApp Automation Engine
Premium WhatsApp automation platform integrated into Odoo
Overview
The WhatsApp Automation Engine is a comprehensive solution for automating WhatsApp messaging within Odoo. It enables businesses to create sophisticated automation rules, manage templates, process message queues, and track delivery analytics all from a single integrated platform.
Key Features
No-Code Automation Builder
Create complex automation workflows without coding. Define triggers, conditions, and actions through an intuitive visual interface.
Provider-Agnostic Integration
Flexible adapter architecture supports multiple WhatsApp Business providers. Switch providers seamlessly without changing workflows.
Template Management
Create and manage WhatsApp Business templates with support for variables, formatting, and WhatsApp's template approval system.
Queue-Based Processing
Intelligent message queuing with automatic retry logic, priority handling, and scheduled delivery for optimal performance.
CRM Automation
Automate WhatsApp follow-ups for CRM leads and opportunities. Send welcome messages, lead nurturing sequences, and notifications.
Sales Order Updates
Automatically notify customers of order confirmations, shipping updates, and delivery status changes via WhatsApp.
Invoice Reminders
Send automated payment reminders, invoice notifications, and payment confirmation messages to customers with configurable schedules.
Message Analytics
Comprehensive dashboard with delivery rates, failure analysis, performance metrics, and real-time message tracking.
Contact Preferences
Manage opt-in and opt-out preferences per contact. Support for contact blacklisting and compliance with WhatsApp policies.
Campaign Workflows
Group automation rules into campaigns for coordinated messaging workflows. Track campaign performance and ROI separately.
Multi-Company Support
Full support for multi-company environments. Isolate automation rules, templates, and logs per company with proper access control.
Role-Based Access Control
Fine-grained permission system with User, Manager, and Administrator roles. Audit trail for all actions and modifications.
Common Use Cases
- Customer welcome sequences and onboarding messages
- Order confirmation and delivery status updates
- Invoice and payment reminders with automatic scheduling
- CRM lead follow-up and nurturing campaigns
- Support ticket notifications and escalations
- Birthday and anniversary greetings
- Product launches and promotional announcements
- Service appointment reminders and confirmations
- Survey and feedback collection campaigns
- Subscription renewal and upsell notifications
Technical Features
REST API
Full REST API for external integrations. Send messages, manage templates, and track delivery programmatically.
Webhook Support
Receive real-time message delivery status updates and incoming customer replies via secure webhooks.
Variable Interpolation
Safely render Odoo model fields and variables in message templates with protection against injection attacks.
Cron Scheduling
Automated message queue processing with configurable batch sizes and scheduled delivery windows.
Error Handling
Comprehensive error logging, automatic retry mechanisms with exponential backoff, and failure notifications.
Rate Limiting
Built-in rate limiting and throttling to respect WhatsApp API limits and prevent account suspension.
Installation and Setup
- Install the module through the Apps menu
- Navigate to WhatsApp Automation to access the module
- Configure your WhatsApp Business provider in the Providers section
- Set up templates through Template Management
- Create automation rules to trigger messages
- Test rules using the built-in test functionality
- Activate rules and monitor through the dashboard
Support and Documentation
For detailed documentation, API references, and support, please refer to the module's comprehensive README.md and technical documentation files.
About Aura Odoo Tech
Get in Touch
- Email: odooaura@gmail.com
- Website: https://auraodoo.tech/
Follow Us
- YouTube: @Auraodoo
- LinkedIn: Aura Odoo Tech
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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