WhatsApp Whapi

v 19.0 Third Party 14

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	Discuss (mail)
Lines of code	2406
Technical Name	`whatsapp_whapi`
License	LGPL-3
Website	https://leapai.ai/en/

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	Discuss (mail)
Lines of code	2406
Technical Name	`whatsapp_whapi`
License	LGPL-3
Website	https://leapai.ai/en/

WhatsApp Whapi

Full WhatsApp Integration for Odoo 19 via Whapi.Cloud

✅ Odoo 19.0 💬 Send & Receive 📦 Business Catalog 👥 Contacts & Groups ⚡ Webhooks 🔑 Multi-Channel

Overview

WhatsApp Whapi brings a complete, standalone WhatsApp inbox directly into Odoo 19. Powered by the Whapi.Cloud REST API, this module lets you send and receive WhatsApp messages, manage contacts, groups, media, newsletters, and your full WhatsApp Business catalog — all without leaving Odoo.

Whether you run a sales team, a support desk, or an e-commerce business, WhatsApp Whapi centralises all your WhatsApp communication inside Odoo with real-time webhook updates, automatic chat synchronisation, and role-based access control.

WhatsApp Inbox

A dedicated inbox view lets you switch between conversations, read and send messages of any type (text, image, video, document, location, poll, interactive…) and see real-time delivery status — all inside Odoo.

📥 Real-time WhatsApp inbox — chat list on the left, conversation on the right

Feature Highlights

⚡ Four pillars: Inbox, Contacts & Groups, Business Catalog, and Multi-Channel management

💬

Rich Messaging

Text, images, videos, audio, documents, stickers, locations, polls, carousels and interactive buttons.

👥

Contacts & Groups

Sync your WhatsApp contacts list, validate phone numbers, manage groups and participants.

🛍️

Business Catalog

Sync products, collections, and orders from your WhatsApp Business catalog directly into Odoo.

📰

Newsletters

Manage WhatsApp Channels (newsletters), subscribe/unsubscribe, and track subscriber counts.

⚡

Webhooks & Auto-sync

Incoming messages arrive instantly via webhook. Scheduled cron jobs keep chats and contacts up-to-date.

🔑

Multi-Channel & RBAC

Connect multiple WhatsApp numbers. Assign channels to teams with WhatsApp User / Manager roles.

📋

API Logs

Full audit trail of every API call for debugging and compliance. Accessible to managers only.

📱

QR Code Login

Scan a QR code directly from Odoo to link your WhatsApp number via the Whapi.Cloud session.

🖼️

Media Library

Upload, store and reuse media files. Attach Odoo ir.attachment files to outgoing messages.

Channel Configuration

Each WhatsApp number is represented as a Channel in Odoo. Simply paste your Whapi.Cloud API token, set the webhook URL in the Whapi dashboard, and you're live.

🔧 Configuration → Channels — add multiple WhatsApp numbers and monitor their connection status

How to Use — Step-by-Step Guide

Follow these 5 steps to get WhatsApp running inside Odoo in under 10 minutes.

Create a Whapi.Cloud account & get your API Token

Sign up at whapi.cloud, create a new instance for your WhatsApp number, and copy your API Token from the instance dashboard. You'll also need the base URL: https://gate.whapi.cloud.

💡 Tip: Whapi.Cloud offers a free trial — no credit card needed to get started. Your token looks like: BIdaZZimJdGy…

📋 WhatsApp › Configuration › Channels › New — enter name and paste your API token

Create a Channel in Odoo & Configure the Webhook

Go to WhatsApp → Configuration → Channels → New. Enter a name, paste your API token, and click Save. Then click ⚡ Register Webhook — Odoo will automatically push the webhook URL to Whapi.Cloud so all incoming messages arrive in real time. Alternatively, copy the Webhook URL manually and paste it in your Whapi.Cloud instance settings.

💡 Tip: Enable all webhook events in Whapi.Cloud: messages, statuses, chats, contacts, groups, presences for full sync.

⚡ Copy Webhook URL from Odoo › Paste in Whapi.Cloud dashboard › Enable all events › Save

Open the Inbox & Read / Reply to Messages

Navigate to WhatsApp → Chats (or click Open Inbox from the channel form). The left panel shows all your conversations — click any chat to open it. The right panel shows the full message history with delivery status (✓ sent, ✓✓ delivered, ✓✓ blue = read). Type a message at the bottom and press Enter or the send button ➤ to reply.

💡 Tip: Unread message counts appear as green badges on each chat. Images, videos, and documents sent by contacts appear inline in the conversation.

💬 WhatsApp › Chats — chat list on the left, full conversation on the right with composer at bottom

Send a New Message (any type)

Go to WhatsApp → Send Message to open the composer wizard. Select the channel, enter the recipient's phone number or WhatsApp Chat ID, choose the message type (text, image, video, document, audio, location, poll, link preview, interactive, carousel…), write your message, and click Send ➤.

Phone format: Enter the number with country code (e.g. 966553368212) — Odoo will automatically format it as a WhatsApp Chat ID. You can also paste a full Chat ID like 966553368212@s.whatsapp.net.

💡 Tip: You can also reply to any message by opening it in WhatsApp → Messages and clicking the Reply button on the record.

✉️ WhatsApp › Send Message — choose type, enter recipient, compose message, click Send

Sync Contacts, Groups & Monitor Logs

From the Channel form, click Sync Contacts or Sync Groups to import your WhatsApp contacts and group chats into Odoo. These are also available in the menu under WhatsApp → Contacts and WhatsApp → Groups & Media → Groups.

Automated cron jobs keep your chats updated every 15 minutes. Go to WhatsApp → Configuration → API Logs to audit every API call — useful for debugging failed messages or rate-limit issues.

💡 Tip: Use Configuration → Check Phones to validate whether a phone number has an active WhatsApp account before sending. Use the 📱 QR Login button if your session is not connected yet.

🔄 Sync contacts & groups · view API logs · validate phone numbers · QR login

Quick Setup Checklist

Sign up at Whapi.Cloud Create an instance → copy your API token from the dashboard.
Install this module in Odoo Apps → WhatsApp Whapi → Install (or odoo-bin -i whatsapp_whapi).
Create a Channel WhatsApp → Configuration → Channels → New → paste token → Save.
Register the Webhook Click ⚡ Register Webhook on the channel form. Enable all events in Whapi dashboard.
Start messaging! WhatsApp → Chats for the inbox, WhatsApp → Send Message to start a new conversation.

Module Information

Version	19.0.1.0.0
Category	Productivity
License	LGPL-3
Dependencies	base, web, mail
External API	Whapi.Cloud (gate.whapi.cloud)
Author	leapai.ai
Maintainer	a.osman@bab.com.sa
Support	abdzoro89@gmail.com

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