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Consignment process is keeping the stock in customers premises, but until the customer consumes or sell it, it will be a part of the company. Consignment stock can be at the customers premises or it can be in the company premises too.
Website RMA (Return Merchandise Authorization) provides an easy interface to manage return or replacement order directly from the website portal
Manage Return Merchandize Authorization ( RMA ) in Odoo. Allow users to manage Return Orders, Replacement, Refund & Repair in Odoo.