HelpDesk

by
Odoo 7
v 10.0 v 12.0 Third Party 3339
Download for v 10.0 Deploy on Odoo.sh
Technical Name helpdesk_lite
LicenseLGPL-3
Also available in version v 12.0
You bought this module and need support? Click here!

A helpdesk / support ticket system

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author, please use the developer contact information. They can usually be found in the description.
Please choose a rating from 1 to 5 for this module.
There are no ratings yet!
Query
by
subhashree
on 2/19/19, 8:25 AM

In this helpdesk the employee can see his own as well as others helpdesk ticket,but i want the employee can see only his own ticket.Any record rule for this or any solution?


fixed on gitgub
by
Andrew Golubev
on 1/29/18, 12:02 AM

by
John Smith
on 4/23/17, 8:36 PM

Error when installing this module: ParseError: "External ID not found in the system: helpdesk.module_category_helpdesk_management" while parsing /opt/odoo/custom_addons/helpdesk_lite/security/helpdesk_security.xml:8, near User