Odoo 7
v 10.0 v 12.0 Third Party 3339
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Technical Name helpdesk_lite
Also available in version v 12.0
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A helpdesk / support ticket system

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on 2/19/19, 8:25 AM

In this helpdesk the employee can see his own as well as others helpdesk ticket,but i want the employee can see only his own ticket.Any record rule for this or any solution?

fixed on gitgub
Andrew Golubev
on 1/29/18, 12:02 AM

John Smith
on 4/23/17, 8:36 PM

Error when installing this module: ParseError: "External ID not found in the system: helpdesk.module_category_helpdesk_management" while parsing /opt/odoo/custom_addons/helpdesk_lite/security/helpdesk_security.xml:8, near User