Adds and assigns email templates for automatic emails for helpdesk ticket state changes. By default stops the deletion of messages from chatter if they are sent via email (can be switched off for individual tickets).
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Discuss (mail) |
| Community Apps Dependencies | Show |
| Technical Name |
helpdesk_mail_templates |
| License | LGPL-3 |
| Website | http://www.boolit.eu |
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