Helpdesk
Add the option to select project in the tickets.
Link tickets to each other
Add SLA to the tickets for Helpdesk Management.
This module allows customer to rate the assistance received on a ticket.
Add the option to select product in the tickets.
Wizard to merge helpdesk tickets
Add HR Timesheet to the tickets for Helpdesk Management.
Link Support Tickets to Purchase Orders
Link Support Tickets to Sales Orders
Add the WYSIWYG editor and fix attachment upload on tickets in odoo 15+
Add ticket followers from website portal
Links helpdesk tickets with leads
AI-powered sentiment analysis tool that detects customer emotions from helpdesk tickets in Odoo.
Gestión inteligente de incidencias IT y mantenimiento con priorización asistida por IA
Create service requests from a ticket
Add safety date concept to SLA deadlines