Help desk plus
Help desk pro
Help desk ultimate
Track Help Tickets
Add the option to select project in the tickets.
Add HR Timesheet to the tickets for Helpdesk Management.
This module allows customer to rate the assistance received
on a ticket.
Display the customer phone number on Helpdesk ticket
Track costs of delivered items with analytic accounting
Create service requests from a ticket
Display the number of Sssigned tickets on a Kanban Cards
Set the priority based on the type
Select delivery methods and carriers on Helpdesk Tickets
Carry over agreement values when creating service requests
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Add Server Actions based on Helpdesk Stage
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.