Customer will get an email from the independent Helpdesk ticket team wise, with the configured email alias on relevant ticket team.
Integrates Odoo with Maqsam communication platform
Support Ticket merge tickets helpdesk merge Tickets merge support Issue merge multiple ticket merging multiple tickets merger support ticket merger combine support ticket combine Customer Helpdesk Support Ticket merge support ticket merge helpdesk ticket
Odoo app allow to add Products into helpdesk Product Helpdesk Product template Helpdesk Add Product into Helpdesk Tickets Table Product Seleaction into Helpdesk tickets helpdesk tickets
odoo app print pdf of Helpdesk Tickets Report Helpdesk Tickets Report Tickets Report pdf helpdesk report tickets report helpdesk tickets report
Helpdesk
Add the option to select project in the tickets.
Add SLA to the tickets for Helpdesk Management.
Gestión inteligente de incidencias IT y mantenimiento con priorización asistida por IA
AI-powered sentiment analysis tool that detects customer emotions from helpdesk tickets in Odoo.
This module allows customer to rate the assistance received on a ticket.
Link Support Tickets to Purchase Orders
Link Support Tickets to Sales Orders
Add the WYSIWYG editor and fix attachment upload on tickets in odoo 15+
Enable 'New' ticket button at helpdesk ticket level
Validate input data when reaching a Helpdesk Ticket stage
Links helpdesk tickets with leads
Add date range support to helpdesk tickets