Customer will get an email from the independent Helpdesk ticket team wise, with the configured email alias on relevant ticket team.
Integrates Odoo with Maqsam communication platform
Portal Helpdesk Pro | Customer Helpdesk Ticket Manager | Portal Support Desk | Self-Service Ticketing App | Submit Support Requests | Create Edit Delete Helpdesk Tickets | Odoo Portal Helpdesk App | Customer Service Portal | Odonity Helpdesk App
Support Ticket merge tickets helpdesk merge Tickets merge support Issue merge multiple ticket merging multiple tickets merger support ticket merger combine support ticket combine Customer Helpdesk Support Ticket merge support ticket merge helpdesk ticket
Helpdesk
Add the option to select project in the tickets.
Link Support Tickets to Purchase Orders
Add SLA to the tickets for Helpdesk Management.
Link Support Tickets to Sales Orders
AI-powered sentiment analysis tool that detects customer emotions from helpdesk tickets in Odoo.
Wizard to merge helpdesk tickets
Validate input data when reaching a Helpdesk Ticket stage
Add HR Timesheet to the tickets for Helpdesk Management.
Add the WYSIWYG editor and fix attachment upload on tickets in odoo 15+
Add date range support to helpdesk tickets
This module allows customer to rate the assistance received on a ticket.
Restrict ticket creation to a single ticket per email received.
Add Parent/Child relationship to Helpdesk Ticket