Submit Online Project Task Issue from portal or websiteby Serpent Consulting Services Pvt. Ltd. http://www.serpentcs.com
Website Builder (website)
• Project (project)
|Also available in version||v 10.0|
Issue and Ticket Management Portal
Module provides feature to submit issues online from odoo website, Any user can submit issues with attachments of documents and it will create issues on backend odoo system.
There is a form to submit issue online with the description and attachments. Email id of client will be matched and system will auto fetch customer details in backend system based on mail id.
Issue created in backend
Issue will be created in backend system from customer portal and attachments will be create under the issue. On successful submission email will be sent to customer for acknowledgement.
E-mail template and notification
On issue submission system will send mail to customer with issue details which is submitted from portal. This mail will be sent that can be modified based on requirements.
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