CRM Claim Management

by
Odoo
v 10.0 v 11.0 v 12.0 Third Party 2047
Download for v 11.0 Deploy on Odoo.sh
Required Apps CRM (crm)
Sales Management (sale_management)
Invoicing Management (account_invoicing)
Technical Name bi_crm_claim
LicenseOPL-1
Websitehttp://www.browseinfo.in
Also available in version v 13.0 v 10.0 v 12.0
You bought this module and need support? Click here!
Required Apps CRM (crm)
Sales Management (sale_management)
Invoicing Management (account_invoicing)
Technical Name bi_crm_claim
LicenseOPL-1
Websitehttp://www.browseinfo.in
Also available in version v 13.0 v 10.0 v 12.0

CRM Claim

This module was provided in earlier versions of Odoo/OpenErp. But it was removed in latest versions i.e Version 10.0 and 11.0. We have developed this module to provide same functioanlity as it was providing in its earlier version.

With this module user can raise a claim for certain issues with any provided service.

Features

User Can Easily Do The Claim

User can do Claim when he is not satisfy given service.

User Configuration

User can easily configure claim management system acoording his requirement.

Set Claim Date

User can easy to set starting date and ending date for claim.

Provide Different Categories and Stages

This app provide different categories and stage for claim process.
Demo Request Video Tutorial

Claims Menu

Claim can be raised from Sales, where After-Sale is provided into menu. Claims can be raised from Claim option. On clicking Claim option, a new page will be displayed where claims that are already raised will be displayed and also new claim can be raised.

Place Claim and Other Details

You have to provide details of against whom you want to place claim and other details.

Claim Categories

There are different type of claim category as shown below.

Stages of Claim Process

There are 4 type of stages of claim process as shown in figure.

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Free Support

You will get 90 Days free support incase any bugs or issue (Except data recovery).

At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on sales@browseinfo.in or raise a ticket on support.

Website Support Request Services
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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@mrpingu issue have been solved sir
by
BrowseInfo
on 6/26/18, 7:10 AM Author

that access right issue has been solved , please check sir


Not usable except for admin user
by
mrpingu
on 6/21/18, 4:06 AM

With admin you can see the menu, With other users, the menu is not visible. I already make sure the security and etc. Can you fix it?


Unable to Open Customer's Form After Installing This Application
by
ooodooo.1975@gmail.com
on 2/9/18, 4:06 PM

An error is show up once select any customer. the following is the error: Error: Odoo Server Error Traceback (most recent call last): File "C:\Program Files (x86)\Odoo 11.0\server\odoo\fields.py", line 947, in __get__ value = record.env.cache.get(record, self) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\api.py", line 960, in get value = self._data[field][record.id][key] KeyError: During handling of the above exception, another exception occurred: Traceback (most recent call last): File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 647, in _handle_exception return super(JsonRequest, self)._handle_exception(exception) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 307, in _handle_exception raise pycompat.reraise(type(exception), exception, sys.exc_info()[2]) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\tools\pycompat.py", line 87, in reraise raise value File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 689, in dispatch result = self._call_function(**self.params) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 339, in _call_function return checked_call(self.db, *args, **kwargs) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\service\model.py", line 97, in wrapper return f(dbname, *args, **kwargs) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 332, in checked_call result = self.endpoint(*a, **kw) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 933, in __call__ return self.method(*args, **kw) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\http.py", line 512, in response_wrap response = f(*args, **kw) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\web\controllers\main.py", line 930, in call_kw return self._call_kw(model, method, args, kwargs) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\web\controllers\main.py", line 922, in _call_kw return call_kw(request.env[model], method, args, kwargs) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\api.py", line 689, in call_kw return call_kw_multi(method, model, args, kwargs) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\api.py", line 680, in call_kw_multi result = method(recs, *args, **kwargs) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 2520, in read values[name] = field.convert_to_read(record[name], record, use_name_get) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\models.py", line 4659, in __getitem__ return self._fields[key].__get__(self, type(self)) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\fields.py", line 951, in __get__ self.determine_value(record) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\fields.py", line 1062, in determine_value self.compute_value(recs) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\fields.py", line 1018, in compute_value self._compute_value(records) File "C:\Program Files (x86)\Odoo 11.0\server\odoo\fields.py", line 1009, in _compute_value getattr(records, self.compute)() File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\bi_crm_claim\models\crm_claim.py", line 116, in _claim_count for partner_id in self File "C:\Program Files (x86)\Odoo 11.0\server\odoo\addons\bi_crm_claim\models\crm_claim.py", line 116, in for partner_id in self TypeError: search_count() missing 1 required positional argument: 'args'


@mrpingu
by
BrowseInfo
on 6/25/18, 2:22 AM Author

We have passed your issue to technical team. It will be fix very soon and we will update you. Regards


Instalar en versión Enterprise
by
FRANKIE FERNANDEZ
on 5/11/18, 10:39 AM

Hola, buenos días: Es posible instalar este addon en la versión Enterprise de Odoo11? Gracias!


@Mihai @ooodooo.1975@gmail.com
by
BrowseInfo
on 3/6/18, 6:57 AM Author

We have fixed issue , please download latest source and try again.


Confirm bug
by
Mihai Visan
on 2/27/18, 8:15 AM

I confirm bug reported of @ooodooo.1975@gmail.com After I uninstall your module and delete it from server I can't access Contact anymore here is the error log self.raise_view_error(message, view_id) File "/odoo/odoo-server/odoo/addons/base/ir/ir_ui_view.py", line 506, in raise_view_error raise ValueError(message) ValueError: Field `claim_count` does not exist Error context: View `res.partner.form` [view_id: 112, xml_id: base.view_partner_form, model: res.partner, parent_id: n/a]


@ooodooo.1975@gmail.com
by
BrowseInfo
on 2/10/18, 1:31 AM Author

thanks for the rating, will check this issue and update here.