v 10.0 v 11.0 v 12.0 Third Party 159
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Availability
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Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 31
Technical Name canned_responses_global
LicenseLGPL-3
Websitehttps://www.pptssolutions.com/
Versions 10.0 11.0 12.0 13.0 14.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 31
Technical Name canned_responses_global
LicenseLGPL-3
Websitehttps://www.pptssolutions.com/
Versions 10.0 11.0 12.0 13.0 14.0

Canned Response

Overview


We can add canned response for all the modules and it will be shown in the send message area and in Live chat.

Configuration


Step 1:

Go to Settings -> Click on Activate the developer mode.

Step 2:

Go to Settings -> Technical -> Canned Response.

Step 3:


Create the canned response to show in send message.

Screenshots of Modules


CRM


Open a record and click on Send Message and enter : to make the canned response visible. The canned response will be visible for all the modules which has the send message option below the form.

Sales


Invoice


Live Chat


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