| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 31 |
| Technical Name |
canned_responses_global |
| License | LGPL-3 |
| Website | https://www.pptssolutions.com/ |
| Versions | 11.0 13.0 12.0 14.0 10.0 |
Canned Response
Overview
We can add canned response for all the modules and it will be shown in the send message area and in Live chat.
Configuration
Step 1:
Go to Settings -> Click on Activate the developer mode.
Step 2:
Go to Settings -> Technical -> Canned Response.
Step 3:
Create the canned response to show in send message.
Screenshots of Modules
CRM
Open a record and click on Send Message and enter : to make the canned response visible. The canned response will be visible for all the modules which has the send message option below the form.
Sales
Invoice
Live Chat
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