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RMA (Return Merchandise Authorization) Management

by
Odoo

$ 221.01

v 11.0 v 12.0 Third Party 15
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
Lines of code 1626
Technical Name gt_rma_management
LicenseSee License tab
Websitehttps://www.globalteckz.com
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
Lines of code 1626
Technical Name gt_rma_management
LicenseSee License tab
Websitehttps://www.globalteckz.com
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0

RMA ( Return Merchandise Authorization ) in Odoo

Manage your RMA request from odoo backend

Managing Returns for all kind of business which can help your internal users to manage easily returns and provide the customers with refund, repair,replacement of your products, Odoo will handle all your operations of return to manage all kind activities done for particular order.

Following are the list of main features for RMA ( Return Merchandise Authorization )
  • Provide with RMA reasons
  • Approve or Reject the RMA
  • Provide with Rejection Reason which can be pre-defined
  • Create RMA from Delivery Order
  • Once Approved can be Refund, repair and replacement
  • Track incoming shipment of RMA
  • Track repair orders in Delivery orders
  • Refund and create credit note once shipment received
  • Track all activities of each RMA orders on each orders
  • Print reports for RMA

RMA can used with the menus showed in the screenshot

RMA reasons can be pre-defined based on your different models and reasons used.

Rejection reason are used when the RMA is rejected so for furture tracking, giving appropriate reason

Once Delivery order is done than Create RMA button is visible that means this order is been delivered to customer

After clicking on create RMA button wizard will open you can select the product want to create RMA and give specifc reason and the for how much qty you want to create RMA

Now RMA can be approved or Rejected with specific reason.

Once approved there are specific reason which can be taken care for RMA, Return and Refund, Replace and Repair.

Lets start with Replace once clicked on replace it will open the wizard to creating incoming shipment.

It can be seen that Incoming shipment is created for the qty which is approved for the replace

Now lets start with Repair, if repair is selected in RMA it will create incoming for reapir order

For repair incoming shipment is created and there is option in delivery order to tick so it can be tracked that product is been repaired and its ready for delivery

lets start with the return and refund process, once clicked its ready for creating incoming shipment

Once incoming shipment is Done which means received in warehouse the button will be visible of Refund of payment

Once clicked on Refund wizard will open in that we have different options for refund to customers

For now Credit Note is created against that RMA.

There are smart buttons which can help you track all transactions or processes happened for the particular order.

In Sales Order it can be tracked the incoming and outgoing for that particular order with Invoices.

Once the RMA is rejected it will open the wizard to add rejection reason.

After rejection the state of that RMA shows as Rejected with reason to track in future why it was rejected.

RMA reports can be printed with images

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Our team at Globalteckz is not only bound to provide support for this particular app. Incase of any other issues related to Odoo or Magento you would like to discuss feel free to connect with us via email – info@globalteckz.com. We ensure you proper Odoo Consultancy for the development of the solution.

About Globalteckz :

Globalteckz is an official Odoo partner completed more than 50+ Odoo projects across the globe. Quality is key of our coding and we follow strict rules on Odoo Standard coding ensuring every module is bug free. At GlobalTeckz we specialize in providing ERP implementation using the best of industry methodology that ensures successful ERP implementation. Be it manufacturing trading or eCommerce industry our resource thrive to make every project success for our clients.
If you feel that this module (Odoo Magento Connector) can be helpful for your business feel free to email us on sales@globalteckz.com or raise a ticket on support

Other apps which are developed by Globalteckz

Globalteckz Odoo Magento 1.9 connector Globalteckz Import all data using csv/xls Globalteckz Odoo Subscription Module
Globalteckz Website Repair Management Globalteckz Odoo Magento 2.0 + connector Globalteckz Customer statement, Supplier statement & overdue statements
Globalteckz Odoo Prestashop connector Globalteckz POS Pay From Customer Credit

More Apps ..

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by
Harshani
on 9/16/19, 2:31 PM

Hi, Can I have a test DB to try RMA process.? Also how will this help in repairing a component of a machine (Since for this component there is no specific delivery order or any reference)

Re:
by
Globalteckz
on 9/17/19, 1:18 AM Author

Hi Harshani, Sure, we can provide with test db, can you email me on info@globalteckz.com so i can share the further details. Thanks