RMA allows you to process several return functions, such as exchanges, refunds, store credits and return of return.RMA can be initiated by the Sale order/Purchase Order or can be initiated by the Picking at any time after an order has been placed.

• Configure source location and destination location in your company.

• Go to RMA >> Configuration >> Reasons.

• You can Generate RMA easily after configuring above things.

• Click on 'Submit' button to submit the generated RMA.

• By clicking on 'Generate Picking' button it will generate picking and invoice.

• Validate your pickings

• By clicking on 'Done' Button your RMA will be closed.

• RMA is also used to manage exchange and return.

• Generate RMA with return and exchange both action.

• It will Generate pickings for Return products and exchange product

• It will create separate invoices for Return products and exchange product.

• Validate your invoices.

• Register your payment.

• RMA manages Return of Return facility.

• Generate RMA by selecting correct picking of placed order.

• It will Generate pickings for Return products.

• It will Generate credit note of returned product.

• RMA manages serial no. of products.

• Generate RMA by adding serial no. and clicking on 'Check Serial No.' Button.

• It will fetch picking and other details regarding that serial no.