• Go to RMA --> Configuration --> Reasons.

Generate RMA

• You can Generate RMA easily after configuring above things.

Submit Generated RMA

• Click on 'Submit' button to submit the generated RMA.

Generated Picking

• By clicking on 'Approve RMA' button it will generate picking and invoice.

Validate Generated Stock Picking

• Validate your pickings

Close RMA

• By clicking on 'Done' Button your RMA will be closed.

EXCHANGE & RETURN

• Generate RMA--> RMA is also used to manage exchange and return.
• Generate RMA with return and exchange both action.

Submitted RMA

Generate Pickings

• It will Generate pickings for Return products and exchange product

Generated Invoices

• It will Generate pickings for Return products and exchange product

Validate Invoice

• Validate your invoices

Payment Registration

• Register your payment

RETURN OF RETURN

• Generate RMA--> RMA manages Return of Return facility.
• Generate RMA by selecting correct picking of placed order.

Generated Picking

• It will Generate pickings for Return products.

Generated Invoice

• It will Generate credit note of returned product.

BY SERIAL NO

• Generate RMA--> RMA manages serial no. of products.
• Generate RMA by adding serial no. and clicking on 'Check Serial No.' Button.

Generated RMA

• It will fetch picking and other details regarding that serial no.

Cancel RMA

• A user can cancel RMA --> Click on Cancel button.

Cancelled RMA

Cancelled Picking

Cancelled Invoice