RMA - Return Merchandise Authorization Return Exchange Managementby Serpent Consulting Services Pvt. Ltd. http://www.serpentcs.com
• Purchase (purchase)
• Sales (sale_management)
• Invoicing (account)
|Lines of code||2065|
|Also available in version||v 9.0 v 13.0 v 11.0 v 10.0|
Return Merchandise Authorization
RMA allows you to process several return functions, such as exchanges, refunds, store credits and return of return.RMA can be initiated by the Sale order/Purchase Order or can be initiated by the Picking at any time after an order has been placed.
Configure source location and destination location in your company.
Go to RMA >> Configuration >> Reasons.
You can Generate RMA easily after configuring above things.
Submit Generated RMA
Click on 'Submit' button to submit the generated RMA.
By clicking on 'Generate Picking' button it will generate picking and invoice.
Validate Generated Stock Picking
Validate your pickings
By clicking on 'Done' Button your RMA will be closed.
EXCHANGE & RETURN
RMA is also used to manage exchange and return.
Generate RMA with return and exchange both action.
It will Generate pickings for Return products and exchange product
It will create separate invoices for Return products and exchange product.
Validate your invoices.
Register your payment.
RETURN OF RETURN
RMA manages Return of Return facility.
Generate RMA by selecting correct picking of placed order.
It will Generate pickings for Return products.
It will Generate credit note of returned product.
BY SERIAL NO.
RMA manages serial no. of products.
Generate RMA by adding serial no. and clicking on 'Check Serial No.' Button.
It will fetch picking and other details regarding that serial no.
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