Secure your Customer Data with Service Pin's in Odoo
According to article 32 of the GDPR (General Data Protection Regulation) customer data may no longer be discussed on the telephone without the customer being able to clearly prove his identity in an appropriate authentication procedure.
This Odoo module enables you to assign an individual Service Pin to every of your customers. With this a precise identification is possible. This allows you to improve your customer support and may lead to an increasing customer satisfaction. At the same time you are taking measures to protect your customerâs data.
Fully integrated into Odoo
You don't need to struggle with new views or complicated options. It is as simple as install at and you're ready to go.
Our Key Features
A random generator creates the Service Pin. The number of digits and the format can be adjusted.
Alphanumeric or numeric
The Service Pin can consist of numbers or numbers combined with letters. You can pick your preferred option.
If you change the Service Pin, your customer automatically receives an email.
Filtering by Service Pin
You can easily find the right customer profile for the Service Pin using the filter function.
Compliant with GDPR
Thanks to the Service Pin, the security of your customer's data is up to the current technical state of the art and at an appropriate organisational level.
One Service Pin per customer
Each of your customers gets an individual Service Pin. Thereby the customers cannot be confound with each other and their data is not issued by mistake.
The Service Pin Portal Extension
With this Portal Extension your customers are able to change their Service Pin by themselves. Under âMy Accountâ a new sub-item called âSupportâ appears. There the customers can see and change their own Service Pin. You will be notified automatically.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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