v 13.0 Third Party 394
Download for v 13.0 Deploy on Odoo.sh
Required Apps Website (website)
Included Dependencies
Technical Name crnd_wsd
LicenseLGPL-3
Websitehttps://crnd.pro
Also available in version v 11.0 v 12.0
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Required Apps Website (website)
Included Dependencies
Technical Name crnd_wsd
LicenseLGPL-3
Websitehttps://crnd.pro
Also available in version v 11.0 v 12.0

Website Service Desk

Incident Management

License: OPL-1 docs CR&D


Website Service Desk provides website user interface for Service Desk. This application integrates with the Generic Request app and allows users to create, submit and track execution of requests through the website interface.

It represents incident management system and perfect fits the companies that provide incident management process. It is designed to be the single channel for submitting all the events that prevent normal workflow.

Submit requests in a few simple steps:

Select predefined category of request.

request_category


Choose type of request.

request_type


Fill in request data.

request_text


Submit the request.

request_submitted


View ceated requests, monitor handling and solution of requests.

requests_view


Read the Website Service Desk module guide for more information.

The Website Service Desk module is part of the Bureaucrat ITSM project. You can try it by the references below.


Advanced add-ons:


You may also be interested in our Helpdesk bundles

Helpdesk Lite
Helpdesk
Helpdesk Plus
Helpdesk Pro
Helpdesk Ultimate


Our Service Desk bundles

Service Desk
Service Desk Plus
Service Desk Pro
Service Desk Ultimate


Launch your own ITSM system in 60 seconds:

Create your own Bureaucrat ITSM database yodoo.systems

Maintainer

CR&D
Website Contact us Bug Requests

This module is maintained by the Center of Research & Development company.

We can provide you further Odoo Support, Odoo implementation, Odoo customization, Odoo 3rd Party development and integration software, consulting services. Our main goal is to provide the best quality product for you.

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