Asset/Equipment for Helpdesk Support System

by
Odoo

143.05

v 13.0 Third Party 4
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Required Apps Maintenance (maintenance)
CRM (crm)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Employees (hr)
Included Dependencies
Lines of code 3934
Technical Name helpdesk_assets_equipment
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 14.0 v 12.0
You bought this module and need support? Click here!
Required Apps Maintenance (maintenance)
CRM (crm)
Invoicing (account)
Project (project)
Sales (sale_management)
Website (website)
Employees (hr)
Included Dependencies
Lines of code 3934
Technical Name helpdesk_assets_equipment
LicenseSee License tab
Websitehttp://www.probuse.com
Also available in version v 14.0 v 12.0

Asset / Equipment for Helpdesk Support System

Equipments for Helpdesk Support System Odoo

Equipment Request for Support Ticket

This app allows helpdesk users / technicians to make requests for Equipment to the department for helpdesk tickets they are working.

Main Features:

  • Allow your Support Team / Technician / User to request for Equipment / Asset for the support ticket they are working.
  • They can request multiple Equipment(s) on the same Equipment Request.
  • Allow them to see Equipment requests & Tickets on Equipment Form as smart buttons.
  • Allow them to see all equipment which are related helpdesk support tickets.
  • Equipment request workflow Draft -> Confirmed -> Equipment Received -> Equipment Returned.
  • Equipment requests allow the user to select a ticket number as shown on screenshot.
  • For more details see video and below screenshots.
  • Compitible only for Odoo community edition.

Menus Available:

  • Helpdesk
    • Helpdesk/Asset Equipments
      • Helpdesk/Asset Equipments/Equipment Requests
      • Helpdesk/Asset Equipments/Equipments

Equipment Requests


Equipment Requests in Form View


Equipment Requests & Equipments on Ticket


Equipment Requests & Tickets on Equipment


View All Equipments


Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

  • Odoo Implementation

  • Odoo Support

  • Odoo Customization

  • Odoo Migration

  • Odoo Training

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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