You have logged a long note and suddenly understand that there is a mistake. Some mistakes, such as misprints, are just irritating. Others, such as commercial offer peculiarities, might have critical consequences since they mislead you or your colleagues. Faced that situation Odoo users attach a new message. However, it is a bad option: everything becomes ambiguous, and contradictions disorient users. The proper solution is to update a current note, but to keep a clear history of changes for references. The app is the tool to address this challenge.
Editing is simple: push the 'pencil' button, introduce a change, and save it.
Update body content any time from document threads, form channels, and from direct discussions.
Universal Use for all Communications
The tool works for logged notes, sent messages, and activity feedbacks. To avoid confusions system messages are purposefully forbidden to update.
In case live chat is installed, its messages become also editable. Being changed such messages are marked red internally, while website visitors access only changed results.
Modified records are marked red: nobody is confused.
Users are allowed to edit only own messages and notes.
Updates are kept in clear and easy-reached history. Refer it in case of arguable issues.
This application does what it promises. Works very well. Also great service from Odoo Tools.
Henrietta Hako-Rita in the Odoo Apps Store
The sales team was so excited when I installed this module.
The module works exactly as described. This was a feature the sales team had requested for a long time. It was really frustrating for them when the saved a note with typos or errors and could not fix them. Install went smoothly
Randall Risser in the Odoo Apps Store
The module features and support depend on your Odoo version. Please select required one on the top right of this page.
We guarantee to provide a working plan by your issue within 5 days. The most of issues are solved within 2 business days.
OdooTools is the team of developers and business analysts to help you extend Odoo potential. We have been communicating with end users to whom the software became the main business tool since 2012. As a result, we are proud of dozens of successful Odoo apps developed. We are open for new ideas and challenges to create the best Odoo tools for business needs all over the world.
This tool has been developed in cooperation with IT Libertas - one of the leading Odoo integrators in Russia.
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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