Ringdesk For Swyx, 3CX, Xelion, BroadSoft

v 13.0 Third Party 129
Download for v 13.0 Deploy on Odoo.sh
Required Apps CRM (crm)
Technical Name ringdesk
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Required Apps CRM (crm)
Technical Name ringdesk

PBX Integration Through Ringdesk

Ringdesk enables Full-Control Of your PBX


Ringdesk App enables full call control of your SwyxIT, 3CX, Xelion, BroadSoft and many more PBX integrated in your ODOO CRM. It enables you to work smart and efficient. It will help you to improve the speed of handling phone calls and it will lower your administration time. Also this App will add call detail information to the ticket and therefore improve your administration and handling history in a clear and transparent way.

Key Features

  • Detect incoming phone call & customer recognition
  • Qucik Dial from ODOO phonenumbers
  • Add Call Details in ODOO and attach to related contact or leads
  • Create Contact and Leads from active call on click

To use this integration, you'll need:

  • Ringdesk account
  • PBX connector configured in Ringdesk
  • For more detail please email at info@ringdesk.com

Supported PBX

SwyxIT!, 3CX, BroadSoft, Xelion, Many More to Come...

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on 4/9/20, 11:23 AM

Hello I work for odoo (mother company) this app seems interesting, I would like to know how many lines of codes are needed to integrate 3cx with odoo sh. I appreciate your quick reply.

Re: Interesting
Ringdesk BV
on 4/14/20, 1:24 AM Author

Hi, we couldn't understand your queries. If it is on the base of coding, it took many lines of code to integrate 3CX. Please clarify the question.

Trying to integrate on local instance
ERPBox Solutions
on 9/15/20, 3:18 AM


I am trying to integrate the module on a local instance on my system but I get the following error:



Error: QWeb2: Template 'ringdesk.options_menu' not found at Object.exception (http://localhost:8069/web/content/444-cd428d5/web.assets_common.js:3692:7)

at Engine._render (http://localhost:8069/web/content/444-cd428d5/web.assets_common.js:3737:103)

at Engine.render (http://localhost:8069/web/content/444-cd428d5/web.assets_common.js:3733:151)

at Class.renderElement (http://localhost:8069/web/content/444cd428d5/web.assets_common.js:4093:1137)

at http://localhost:8069/web/content/444-cd428d5/web.assets_common.js:4103:6

Also is there a pricing charge you have if we use 3CX via the module?

Error while installing
MASSABA KodjoDetorguen (Edouard)
on 8/7/20, 8:52 AM

Is this module compatible wth enterprise edition? When trying to install on my database (enterprise) i get this error: Error while importing module 'ringdesk'. Erreur lors de la validation de la vue Modèle non trouvé : ringdesk.calldetails Contexte de l'erreur : Vue `ringdesk.calldetails.form` [view_id: 3732, xml_id: n/a, model: ringdesk.calldetails, parent_id: n/a] None ringdesk.calldetails.form ringdesk.calldetails

ringdesk.calldetails.tree ringdesk.calldetails Call Details ringdesk.calldetails tree,form

Make a phonecall from Ringdesk Plugin to add call details

Ringdesk plugin helps you to easily logs all call activities related to a customer.

/tmp/tmpqvohb3mb/ringdesk/views/ringdesk_call_details.xml 2 Make sure those modules are installed and try again.