Mobile Service Management | Cell Phone Repair | Mobile Phone Service Center
by BROWSEINFO https://www.browseinfo.com/demo-request?app=bi_mobile_service_management&version=18&edition=Community$ 112.46
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Invoicing (account) • Sales (sale_management) • Inventory (stock) |
Lines of code | 1724 |
Technical Name |
bi_mobile_service_management |
License | OPL-1 |
Website | https://www.browseinfo.com |
Versions | 14.0 15.0 16.0 17.0 18.0 |
Mobile Service Management Odoo Apps
Mobile Service Shop Odoo Apps
Mobile Service Request Odoo Apps
Manage Mobile Parts Inventory Odoo Apps
Manage Mobile Parts Inventory Odoo Apps
Manage Mobile Service Odoo App streamlines the daily operations of a mobile shop by configuring access rights for both Managers and Technicians. Managers can create mobile service requests and assign them to Technicians. Upon completion of the service, managers can generate an invoice based on either advance payment or the full amount. This odoo app also facilitates the printing of service tickets directly from the mobile service request. Additionally, users can analyze mobile service data in both pivot and graph views. These reporting features allow for the generation of detailed reports, including Mobile Services Request, Parts Usages, and Complaint Types, in PDF and Excel formats.
Features

Configure Mobile Services Access Rights
You have to select manager or technician access rights for mobile services.
Manage Mobile Services
User can easily manage services of mobile shop.
Assign Mobile Service Request to Technician
Manager can assign mobile service request to the technician.
Manage Mobile Brand & Model
Manager can create multiple mobile brand and models.
Manage Complaint Types & Templates
Manager can create multiple complaint types and templates.
Manage Terms and Condition for Mobile Services
Manager can create terms and condition for mobile services.
Manage Parts Inventory
Manager can create parts inventory with it's image.
Create an Invoice for Mobile Service Request
Manager can create an invoice for service request based on advance or full payment.
Print Mobile Services Reports in PDF Format
User can print service ticket, mobile service request, parts usages and complaint types report in PDF file format.
Print Mobile Services Reports in Excel Format
User can print mobile service request, parts usages and complaint types report in Excel/XLSX file format.Access Rights Configuration
You have to select "Manager" or "Technician" for mobile services.

Mobile Service Configuration
Manage Mobile Brand
Goto Mobile Service -> Configuration -> Brand, Manager can create multiple mobile brand.

Manage Mobile Models
Manager can create multiple mobile model.

Manage Complaint Types
Manager can create multiple complaint type.

Manage Complaint Templates
Manager can create multiple complaint template.

Manage Terms and Conditions
Manager can create multiple terms and conditions for mobile service.

Manage Parts Inventory

On Parts inventory form, When you enable "Is part inventory" checkbox, It will be show under parts inventory.

Create Mobile Service Request
Manager can create mobile service request in that enter details about mobile service like In warranty or Repair, Customer Name, Contact Number, Email, Mobile Brand, Requested Date, Return Date, IMEI Number, Warranty Number and other related information for mobile service request.
Manager can click on 'ASSIGN TO TECHNICIAN' button to assign service request to the technician.

Assign To Technician
Manager can select technician and click on 'ASSIGN TO TECHNICIAN' button.

Access Rights Configuration
You have given access rights for "Technician" in mobile services.

Mobile Service Request List

Manage Mobile Service Request
Technician can view assigned service request with all the details and click on 'COMPLETED' button, Once it's completed.


Create Invoice for Service Request
Once technician completed the service, Manager can create an invoice for that service where parts and service hours are calculated for invoice.

Manager can create an invoice based on advance or full amount.

Created Invoice for Service Request
User can view parts used during the service process will be automatically added to the invoice line.

Return to Customer in Service Request
Once service is completed, Manager can click on 'RETURN TO CUSTOMER' button.

Print Ticket for Service Request
Manager can print ticket for service request by clicking on 'Print Ticket' button.

Service Request Ticket in PDF Format

Mobile Service Reports
Mobile Service Analysis in Pivot View

Mobile Service Analysis in Graph View

Mobile Service Report Wizard
You can set requested date, return date, select service status and set technician.

You have option to print mobile service report in PDF and XLSX file format.

Mobile Service Report in PDF Format

Mobile Service Report in Excel Format

Parts Usages Wizard
You can set requested date, return date and select parts in this wizard.

Parts Usage Report in PDF Format

Parts Usage Report in Excel Format

Complaint Types Wizard
You can set requested date, return date and select complaint type in this wizard.

Complaint Types Report in PDF Format

Complaint Types Report in Excel Format

Free Support
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module