RMA - Return Merchandise Authorization/Return Orders Management
by BROWSEINFO https://www.browseinfo.com/demo-request?app=bi_rma&version=19&edition=Community$ 114.05
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Inventory (stock)
• Invoicing (account) • Sales (sale_management) • Discuss (mail) |
| Lines of code | 1859 |
| Technical Name |
bi_rma |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0 |
Sales Return Merchandise Authorization-Return Orders Management Odoo Apps
RMA - Return Merchandise Orders Odoo apps is used to allow your customer to manage return of the products and create return RMA order in Backend with complete process. i.e Return product from RMA, Replace Product with RMA, Refund Order from RMA, Refund invoice with RMA and everything managed with different stage.
Multi Language Translation Available
We have added Translation using google translate for English (US), Arabic, French / Français, Spanish / Español and Dutch / Nederlands, if you want to change translation terms or add new translation provide us translation, we will add that without any cost.
Features
Predefined Reasons and Actions.
Predefined reasons and actions for returned product.
Dynamic RMA States.
Provide dynamic RMA states.
Auto Generate Delivery / Sales Order and Credit Note.
Auto generate Delivery Order / Sales Order and Credit Note based on action.
Return/Refund and Replace.
Manage Return, Refund and Replace.
Approve/Reject Request.
Approve and reject RMA request.
Print RMA Report.
User can easily print RMA report.
RMA Send By Email.
Now user able to send RMA by e-mail to partner.
Set To Draft RMA.
User can set rma to draft state from any state.
Inward Picking Configuration.
When user approve rma order then picking will created based on inward picking type.
Outward Picking Configuration.
After validate rma, when user send goods to customer picking order created based on outward picking type.
Return Order with LOT/Serial Number.
User can create rma and return product with lot serial number.
Change RMA Product.
User can change rma product with same product or different product.RMA Configuration
Under Settings > General Settings user have to select "Source Picking Type", "Without Return Items Picking Type" and "RMA Route for SO" for a specific company.
Reject Reason Menu
Goto Invoicing -> Configuration -> Reject Reason menu in that user can enter the rejection reason with enabling 'Is Customer Rejection Reason' option and activate reason.
RMA Menu
User can see RMA main menu.
Return/No Return Menu
Under RMA > Return/No Return menu user can create reasons for RMA order and set an action according to reason.
RMA Orders
Under RMA > RMA Order menu user can create RMA order.
User can see created RMA in form view and return or replace or refund by clicking on 'RETURN/REFUND/REPLACE' button.
Return/Cancel/Replace Products Wizard
User can select return/no return option and quantity and set reject reason.
User can set new product to replace with the old product and click on 'APPLY' button.
Submit RMA Order
User can submit the RMA order by clicking on 'SUBMIT' button.
User have options to approve, reject, reset to draft and send by email RMA order.
Reject RMA Request
User can reject RMA by clicking "REJECT" button on RMA order.
User can see RMA is rejected and set to draft RMA order by clicking on 'RESET TO DRAFT' button.
User can see RMA moved to draft state.
Approve RMA
User can approve RMA order by clicking "APPROVE" button on RMA order.
After approve RMA order user can see RMA stage changed to "APPROVED" from "SUBMITTED", and new picking order created for RMA order.
User can see created picking order created for RMA.
Validate RMA
User can validate RMA by clicking "VALIDATE" button.
RMA Smart Buttons
After validate RMA order user can see created picking order and refund invoice for RMA.
User can see created refund invoice for RMA order.
RMA Claim
RMA claim will recorded on picking order of selected sale order in RMA order.
User can see created RMA claim in tree view.
Close RMA
User can close RMA by clicking "CLOSE" buttons on RMA order.
User can see RMA order stage changed to "CLOSED" state form "PROCESSING" state.
RMA Orders
User can view the list of RMA orders.
RMA Report
User can see the RMA report in pivot view.
User can see the RMA line report.
RMA Send By Email
User can send RMA by email to partner by clicking "SEND BY MAIL" button.
RMA Report
User can view the RMA report in PDF format.
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Free Support
You will get 90 Days free support incase any bugs or issue (Except data recovery).
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part. Please note that You're not allowed to distribute this module after purchase! Incase of any question regarding this module feel free to email us on ticket@browseinfo.in or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Good Morning, I have an issue with your RMA why there is no statute column RMA?
If I have 1000 RMA do I need to open every one before I will be able to see the status?
Answer:
Good Morning sir Sorry sir but we have not provided the status column in the RMA module if you wanted to add then it will required the customisation sir
Re:
Hello Sir,
Yes sir it will require a customization to complete your requirement.
Regards
Update for ticket 3596
Can you list me the error I reported and the version number that fixes those issues, please?
Re: Update for ticket 3596
Hello Sir,
As you have already raised a ticket, please communicate with our support team there, they will guide you further.
Regards
Update for ticket 3596
Hello,
is it possible to have an update for ticket 3596:
Good Morning,
why can we return many times the same product from the same sale order?
Example the Sale order said 10 product A, your module allow to create many return order of 10 product A and that allow for each return order to create a credit note. so the same invoice can be credited many times there is an RMA order
this is a big issue because it can increase the stock level by doing it.
The module must allow returning quantity once by-product for the same order or Invoice number
Example
if a sale order said 10 product A and 20 product B. the module must allow returning RMA001, 5 product A and RMA002, 5 product A and show up a message of error if the user wants to create a return for sale order already return where the quantity left 0.
My second point is why do we need to select (is invoice )to create a credit note, It does not make sense if the client returns the product and there is an invoice and the reason is refund it must automatically.
is it possible to have an update for those issues or get a refund for this module?
Thanks
Re: Update for ticket 3596
Hello Sir,
We have already fixed your reported issue sir and also given you update on odoo store where you raised a ticket for an error.
Please check and if you still face any issue further please let us know sir.
Regards
Not satisfied of this product
Good Morning,
why can we return many times a same product from the same sale order ?
Example the Sale order said 10 product A, your module allow to create many return order of 10 product A and that allow for each return order to create credit note. so the same invoice can be credited many times there is RMA order
this is a big issue because it can increase the stock level by doing it.
The module must allow to return quantity once by product for the same order or Invoice number
Exemple
if a sale order said 10 product A and 20 product B. the module must allow to return RMA001, 5 product A and RMA002, 5 product A and show up message of error if the user want to create a return for sale order already return where the quantity left 0.
My second point is why do we need to select (is invoice )to create credit note, It does not make sense if the client return the product and there is invoice and reason is refund it must automatically.
is it possible to have an update for those issues or get a refund for this module.
Re: Not satisfied of this product
Hello Sir,
Please contact us at ticket@browseinfo.in our team will help you to resolve the issue.
Regards
Hi there,
Can we do the repair action on the sales orders generated from the PSO ?
Re:
Hello Sir,
Sir in the default odoo there is no option is available for creating the sale order from POS and if you are using the any 3rd party app then we need to make it compatible it is extra chargeable sir.
Regards