Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
      • Get a Tailored Demo
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +32 2 290 34 90
    • Get a Tailored Demo
  • Pricing
  • Help
  1. APPS
  2. Sales
  3. RMA - Return Merchandise Authorization/Return Orders Management v 15.0
  4. Sales Conditions FAQ

RMA - Return Merchandise Authorization/Return Orders Management

by BROWSEINFO https://www.browseinfo.com/demo-request?app=bi_rma&version=19&edition=Community
Odoo

$ 114.05

v 15.0 Third Party 113
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Invoicing (account)
• Sales (sale_management)
• Discuss (mail)
Lines of code 1856
Technical Name bi_rma
LicenseOPL-1
Websitehttps://www.browseinfo.com/demo-request?app=bi_rma&version=15&edition=Community
Versions 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Invoicing (account)
• Sales (sale_management)
• Discuss (mail)
Lines of code 1856
Technical Name bi_rma
LicenseOPL-1
Websitehttps://www.browseinfo.com/demo-request?app=bi_rma&version=15&edition=Community
Versions 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0
  • Description
  • License
Snow

Odoo Gold Partner Odoo Best Partner
India   |  Malaysia
"Leading the Odoo community as one of the oldest and largest app creator"
Browseinfo
Best Odoo Gold Partner in India 2024 - Trusted Expertise
Browseinfo
Community
Enterprise
Odoo.sh

Sales Return Merchandise Authorization-Return Orders Management Odoo Apps

Full RMA Workflow Return Replace Refund

RMA Orders with Stage wise Tracking in Odoo

Manage RMA Return Replace and Refund in Odoo

Backend RMA Management for Sales and Purchase

Browseinfo

RMA - Return Merchandise Orders Odoo apps is used to allow your customer to manage return of the products and create return RMA order in Backend with complete process. i.e Return product from RMA, Replace Product with RMA, Refund Order from RMA, Refund invoice with RMA and everything managed with different stage.

DEMO REQUEST
VIDEO TUTORIAL
  • Features
  • Release Note
  • FAQs

Predefined Reasons and Actions

Predefined reasons and actions for returned product.

Dynamic RMA States

Provide dynamic RMA states.

Auto Generate Delivery / Sales Order and Credit Note

Auto generate Delivery Order / Sales Order and Credit Note based on action.

Return/Refund and Replace

Manage Return, Refund and Replace.

Approve/Reject Request

Approve and reject RMA request.

Print RMA Report

User can easily print RMA report.

RMA Send By Email

Now user able to send RMA by e-mail to partner.

Set To Draft RMA

User can set rma to draft state from any state.

Inward Picking Configuration.

When user approve rma order then picking will created based on inward picking type.

Outward Picking Configuration.

After validate rma, when user send goods to customer picking order created based on outward picking type.

Return Order with LOT/Serial Number.

User can create rma and return product with lot serial number.

Change RMA Product.

User can change rma product with same product or different product.

RMA Configuration

Under Settings > General Settings user have to select "Source Picking Type", "Without Return Items Picking Type" and "RMA Route for SO" for a specific company.


Reject Reason Menu

Goto Invoicing -> Configuration -> Reject Reason menu in that user can enter the rejection reason with enabling 'Is Customer Rejection Reason' option and activate reason.


RMA Menu

User can see RMA main menu.


Return/No Return Menu

Under RMA > Return/No Return menu user can create reasons for RMA order and set an action according to reason.


RMA Orders

Under RMA > RMA Order menu user can create RMA order.


User can see created RMA in form view and return or replace or refund by clicking on 'RETURN/REFUND/REPLACE' button.


Return / Cancel / Replace Products Wizard

User can select return/no return option and quantity and set reject reason.


User can set new product to replace with the old product and click on 'APPLY' button.


Submit RMA Order

User can submit the RMA order by clicking on 'SUBMIT' button.


User have options to approve, reject, reset to draft and send by email RMA order.


Reject RMA Request

User can reject RMA by clicking "REJECT" button on RMA order.


User can see RMA is rejected and set to draft RMA order by clicking on 'RESET TO DRAFT' button.


User can see RMA moved to draft state.


Approve RMA

User can approve RMA order by clicking "APPROVE" button on RMA order.


After approve RMA order user can see RMA stage changed to "APPROVED" from "SUBMITTED", and new picking order created for RMA order.


User can see created picking order created for RMA.



Validate RMA

User can validate RMA by clicking "VALIDATE" button.


RMA Smart Buttons

After validate RMA order user can see created picking order and refund invoice for RMA.


User can see created refund invoice for RMA order.


RMA Claim

RMA claim will recorded on picking order of selected sale order in RMA order.


User can see created RMA claim in tree view.


Close RMA

User can close RMA by clicking "CLOSE" buttons on RMA order.


User can see RMA order stage changed to "CLOSED" state form "PROCESSING" state.


RMA Orders

User can view the list of RMA orders.


RMA Report

User can see the RMA report in pivot view.


User can see the RMA line report.


RMA Send By Email

User can send RMA by email to partner by clicking "SEND BY MAIL" button.



RMA Report

User can view the RMA report in PDF format.


Version : 15.0.0.0
29 October 2021

Initial release of the app.


Version : 15.0.0.8
19 February 2024

Minor Bug Fixes.


Can I Use this module with Odoo Online ?

This Odoo app can not be used with Odoo Online (SaaS).

Do I got free support when I buy an App ?

Yes, 60 Days Free Support Is provided with module in case any bug or issue with module.

Do I have to buy module for each version ?

Yes, Starting version 13.0, Every version of the module is sold separately.

How can I install the module I bought ?

You need to copy paste the module that is inside the zip file to your addons folder. If you are installing the module into an existing database, you need to enable the Technical Features to click on Apps > Update Modules List. Your new module will now appear in the list of modules that you can install.

The module I bought doesn't work, What should I do ?

Please raise your ticket to use on ticket@browseinfo.co.in We will back to you shortly.

Get Support, For Free!

60 Days Free Support


In case any bugs or issue (Except data recovery)

At Browseinfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part.

Have Any Question ?

+91-6351620270

Write Email

Sales : sales@browseinfo.co.in
Support : ticket@browseinfo.co.in


Need Functional Help? Scan Here!
Create Support Ticket
Snow
Explore comprehensive Odoo solutions with our expert team at Browseinfo. As your trusted Odoo Gold Partner, we provide top-tier services including Odoo customization, development, migration, implementation, training, and ongoing support.


Must-Have Apps



Best of the Best Apps

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with