Binotel connector

by
Odoo

515.13

v 14.0 Third Party
Live Preview
Included Dependencies
Lines of code 4530
Technical Name binotel
LicenseSee License tab
Websitehttps://modool.pro
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Included Dependencies
Lines of code 4530
Technical Name binotel
LicenseSee License tab
Websitehttps://modool.pro

Odoo PBX VoIP integration with popup notifications

use phone call automation in Odoo

During phone calls, you get popup notification(the same as on screenshot below).
From this popup notification, you will know not only the name of the Client, what Company he is from, what his function is, but also see all his Leads.
In one click you can open: the Phone call form, Contact, Lead, or other model form, which is bonded with this phone call.

Popup notification on inbound phone call in Odoo

Phone calls in Threads

Use phone calls in model Discuss.

You will see phone calls in the Thread of: Contacts, Leads, Opportunities, Sale Orders, Tasks, Employees, ... any model containing the Discussion Thread.
Phone calls will be displayed in chronological orderalong with emails, SMS messages, notes, viber, telegram, whatsapp, skype, ... messages.
Listen to audio records of calls directly from the form Thread.
You will be able to make text descriptions of phone calls and see these descriptions in the Thread.
You can easily and quickly rebind a phone calls from the Lead thread to the Contact thread or another model thread..

VoIP phone calls in Lead's thread

Classic phone calls list in Odoo

phone calls with audio player, images and descriptions

A familiar list of all calls, with an audio player, call descriptions, and contact photos.

Phone calls list in your Odoo

Phone call form with audio player in your Odoo

Phone calls statistic

Odoo statistic diagram by all Company phone calls

You can analyze statistics of call data: number, duration, call statuses, operator, ....
In conjunction with call tracking technologies and our other modules, you can analyze UTM data..

Phone call statistic pivot view in Odoo

Phone call statistic graph view in Odoo

Auto-generate Contacts, Leads, Tasks, Requests,... from phone calls

autobind phone calls to existed Threads and manual rebind

You can enable the generation of Leads, Tasks, Requests, ... for incoming and / or outgoing calls for each PBX extension line. Very flexible settings. Your Contacts will be created automatically from calls. Your calls will be automatically linked and displayed in the feeds of the models. When a Contact is generated, the phone will be automatically filled in. The Country will be automatically determined and filled in by the telephone prefix.

This Lead was generated and filled automatically from phone call

Auto-burning on missed phone calls

auto-un-burning on make call back

When your operator missed a Client's phone call, then operator will see this call in the "MISSED, BURNING" calls menu. When the operator calls back on "BURNING" phone call gets through (or if the client calls back and gets through), the call is automatically "UN-BURNING" (disappears from the list of "burning" calls).
If the operator missed the call, then in the Record associated with the call (Contact, Lead, Task, ...), a "Call Back" task will be automatically created for the responsible manager.
You can also enable the marking of missed calls with an "Star", and all missed calls will be accumulated in the "Starred" menu, but after the call back, this mark will have to be removed manually.

Missed phone calls list

Missed phone call form

Live DEMO

try it online and free

Live demo or Contact Us: https://edu-ips.odoo.com


Email Us +380 (44) 33-44-341

Meet Oleh

He is our official distributor, business analyst, visionary.
He will be happy to show you a demonstration of the functionality of our telephony connector in Odoo.
His direct number in Ukraine: +380 (44) 33-44-341

Modool - Brilliant Quality Odoo Business Solutions
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