$ 30.83
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Helpdesk (helpdesk) • Website (website) |
Lines of code | 44 |
Technical Name |
helpdesk_multiwebsite |
License | LGPL-3 |
Website | http://www.rapsodoo.com |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Helpdesk (helpdesk) • Website (website) |
Lines of code | 44 |
Technical Name |
helpdesk_multiwebsite |
License | LGPL-3 |
Website | http://www.rapsodoo.com |
Multiwebsite management for Helpdesk Ticket
This module allows you to obtain a URL for portal access to the ticket, using the domain of the website specified on the team as URL domain.
Table of contents
Configuration
To use this module, you have to do this configuration on Helpdesk Team:
- Create (or edit) an helpdesk team, selecting a website in the “Website” field
Usage
Once installed, do the following: * Create a new ticket, ensuring that the team is valued
- After creation, you have a complete URL for portal access to the ticket. The url will have the domain taken from the website linked to the team as the domain. The field is hidden (as is the case, for example, with the standard access_url field, but it can be used, for example, in mail templates as a “View the ticket” button link. In this screenshot, for demonstration purposes only, it has been placed in view.
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Authors
- Rapsodoo Italia
Contributors
- Simone Versienti (simone.versienti@rapsodoo.com)
Maintainers
This module is part of the saydigital/odoo-app-store project on GitHub.
You are welcome to contribute.
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