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OE AI: Chat Integration

by
Odoo

$ 366.49

v 14.0 Third Party
Live Preview
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
Community Apps Dependencies
Lines of code 7015
Technical Name oe_ai_chat_integration
LicenseOPL-1
Websitehttps://odooengineering.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
Community Apps Dependencies
Lines of code 7015
Technical Name oe_ai_chat_integration
LicenseOPL-1
Websitehttps://odooengineering.com
Versions 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0
Keywords: Odoo 12, AI chat, Discuss assistant, knowledge base, FAQ, canned replies, rate limiting, usage analytics, code blocks, copy button, OE Assistant, Odoo Engineering, helpdesk, CRM, project
Odoo Engineering

OE AI: Chat Integration

Seamlessly bring OE Assistant AI into your Odoo chats to summarize conversations, auto-triage requests, and deliver instant answers.

Try It Out Contact Us

Enhanced Features in This Version

Professional Capabilities for Your Business

Per-Channel AI Profiles

Configure tone, guardrails, and max tokens per channel. Enable or disable AI per channel for full control.

Smart Rate Limits

Set per-channel daily quotas to keep usage and costs predictable with friendly in-channel notices when limits are hit.

Canned Reply Templates

Create reusable replies with keyword triggers so agents can respond faster and stay on-brand.

Rich Code Blocks

Collapsible code blocks with one-click copy make technical answers easy to read and reuse.

Usage Analytics

Built-in usage logs and a simple dashboard help you track adoption and volume over time.

Knowledge Base Articles

Manage articles with tags, weights, and attachments. Articles are merged into the AI context for richer, brand-safe answers.

Template Suggestions

Keyword-triggered canned replies appear as you type. Insert with one click to respond faster and stay consistent.

Feedback Tracking

Collect thumbs up/down on AI messages to learn what works and improve your knowledge base over time.

What's Included

Core Features

  • AI-assisted @OE Assistant replies in channels
  • Summaries and action-item extraction
  • Configurable safeguards and logging

Additional Components

  • AI job integration hook (oe_ai_job_base)
  • Security and access rules
  • Marketing assets and documentation

Global Language Support (20+)

Available in 20+ languages: es_ES, fr_FR, it_IT, pt_BR, nl_NL, da_DK, de_DE, pl_PL, ar_001, zh_CN, ru_RU, ja_JP, tr_TR, id_ID, th_TH, vi_VN, ko_KR, pt_PT, sv_SE, cs_CZ.

How to Use This Module

Step-by-Step Instructions to Get Started

Installation & Setup

  1. Install the module: Go to Apps -> Search for "oe_ai_chat_integration" -> Click Install
  2. Configure permissions: Navigate to Settings -> Users & Companies -> Set user access rights
  3. Initial configuration: Access the module settings from the main menu

Basic Usage

  1. Creating records: Open Discuss -> Select "OE Assistant AI Support Channel" to start interacting
  2. Managing data: Use @OE Assistant mentions to trigger AI responses
  3. Using key features: Ask OE Assistant for summaries, action items, or quick explanations
  4. Generating reports: Export chat history using standard tools if needed

Tips & Best Practices

  • Use clear prompts like "Summarize the last 10 messages"
  • Keep conversations on-topic for best results
  • Avoid sensitive data unless your instance is secured
  • Combine with oe_email_ai_categorizer for full coverage

Important Notes

Requires oe_ai_job_base. Internet connectivity needed for external AI providers unless using on-prem models.

Frequently Asked Questions

Q: What versions of Odoo are supported?

A: This listing targets Odoo 12.0. Contact us for backports or forward ports to other versions.

Q: Does this work with private channels?

A: Yes. Administrators can control which channels OE Assistant can access and reply in.

Q: Can we customize prompts and behavior?

A: Absolutely. Prompt templates and safety limits can be adjusted to match your use cases.

Launch Demo Instance

Explore OE AI: Chat Integration in a live environment

Try It Now

Proudly American-Owned & Operated

Built for American Businesses First

At Odoo Engineering, we understand the unique needs of American businesses. Our modules are designed with clear, English-first terminology and workflows that align with US business practices, while maintaining universal accessibility for companies worldwide.

Why Choose Odoo Engineering

Professional Excellence Enterprise-grade modules built to the highest standards 90-Day Warranty Full support and bug fixes guaranteed Clear Documentation English-first terminology that everyone understands
US Business Hours Support when American businesses need it most Clean Code Well-documented, easily extensible modules Expert Team Dedicated professionals focused on your success

Quality Odoo modules that are easily extended at reasonable prices – that's the Odoo Engineering promise.

Complete AI Business Intelligence Suite

Powered by our open-sourced oe_ai_job_base framework - Build or Buy AI Extensions

This module is part of our AI Business Intelligence ecosystem. Purchase individual modules or contact us for custom AI solutions built on this proven framework.

Data Cleaner

Auto-fixes addresses, names, phones with smart AI rules

Message Analysis

Sentiment, urgency, and topic extraction for partners

Advanced Search

Natural language queries across your database

QuickBooks Bridge

AI-guided sync with QuickBooks Online

Want something custom? We build AI integrations tailored to your business.

Support & Services

Get Help

Need assistance? Our support team is here to help with installation, configuration, and troubleshooting.

Contact Support

Custom Development

Looking for custom features or integrations? We offer professional Odoo development services.

Request Quote

Ready to Get Started?

Install OE AI: Chat Integration today and experience the difference quality makes.

Launch Demo Get in Touch

© 2025 Odoo Engineering. All rights reserved.

Professional Odoo modules built with excellence in the USA.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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