OE AI: Chat Integration
Seamlessly bring OE Assistant AI into your Odoo chats to summarize conversations, auto-triage requests, and deliver instant answers.
Features
Per-Channel AI Profiles
Configure tone, guardrails, and max tokens per channel. Enable or disable AI per channel for full control.
Smart Rate Limits
Set per-channel daily quotas to keep usage and costs predictable with friendly in-channel notices when limits are hit.
Canned Reply Templates
Create reusable replies with keyword triggers so agents can respond faster and stay on-brand.
Rich Code Blocks
Collapsible code blocks with one-click copy make technical answers easy to read and reuse.
Usage Analytics
Built-in usage logs and a simple dashboard help you track adoption and volume over time.
Knowledge Base Articles
Manage articles with tags, weights, and attachments. Articles are merged into the AI context for richer, brand-safe answers.
Template Suggestions
Keyword-triggered canned replies appear as you type. Insert with one click to respond faster and stay consistent.
Feedback Tracking
Collect thumbs up/down on AI messages to learn what works and improve your knowledge base over time.
See It in Action
Global Language Support (20+)
Available in 20+ languages: es_ES, fr_FR, it_IT, pt_BR, nl_NL, da_DK, de_DE, pl_PL, ar_001, zh_CN, ru_RU, ja_JP, tr_TR, id_ID, th_TH, vi_VN, ko_KR, pt_PT, sv_SE, cs_CZ.
Premium Support & 90-Day Warranty
90 days of free technical support and bug fixes included with your purchase.
Contact SupportBuilt by Odoo Engineering
| Availability |
Odoo Online
Odoo.sh
On Premise
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| Odoo Apps Dependencies |
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Discuss (mail)
• Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 6817 |
| Technical Name |
oe_ai_chat_integration |
| License | OPL-1 |
| Website | https://odooengineering.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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