OE Field Operations: Core
Portal-driven service intake, SLA countdown alerts, quality-gated workflows, and dispatch-ready automation for modern field teams.
Features
Portal Intake & Self-Service Updates
Customers can submit service requests, upload attachments, reschedule appointments, or cancel jobs directly from the portal so dispatch teams avoid email and phone bottlenecks.
SLA Countdown Risk Alerts
Track hours remaining to every SLA target with on-track, warning, critical, and breach badges that prompt action before deadlines slip.
Quality-Gated Completion Health
Completion health scoring flags missing checklists, signatures, attachments, or timesheets before supervisors approve billing or close a workflow.
Timesheet Automation & Manager Routing
Bulk timesheet synchronization, billable-hour rollups, one-click technician logging, and manager alerts keep labor records accurate.
Kanban Triage Board
Manage portal requests with status lanes, Unassigned and High/Urgent filters, customer-updated indicators, and one-click Create/Open Workflow actions.
Smart Buttons & Connected Workflows
Jump from a workflow to Activities, Drop-offs, Pick-ups, Movements, Attachments, and Quotations while keeping rental, sales, and route context connected.
AI-Ready Operations Hooks
Built on oe_ai_job_base so teams can extend workflows with governed operational analysis, routing intelligence, and custom insight automation.
See It in Action
Global Language Support (20+)
Available in 20+ languages: es_ES, fr_FR, it_IT, pt_BR, nl_NL, da_DK, de_DE, pl_PL, ar_001, zh_CN, ru_RU, ja_JP, tr_TR, id_ID, th_TH, vi_VN, ko_KR, pt_PT, sv_SE, cs_CZ.
Premium Support & 90-Day Warranty
90 days of free technical support and bug fixes included with your purchase.
Contact SupportBuilt by Odoo Engineering
| Availability |
Odoo Online
Odoo.sh
On Premise
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| Odoo Apps Dependencies |
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| Lines of code | 4740 |
| Technical Name |
oe_fieldoperations_core |
| License | OPL-1 |
| Website | https://odooengineering.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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