Customer and Supplier RMA - Return Merchandise Authorization
by BROWSEINFO https://www.browseinfo.com/demo-request?app=bi_customer_supplier_rma&version=18&edition=Community$ 179.07
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Inventory (stock)
• Purchase (purchase) • Sales (sale_management) • Discuss (mail) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 2790 |
| Technical Name |
bi_customer_supplier_rma |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Inventory (stock)
• Purchase (purchase) • Sales (sale_management) • Discuss (mail) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 2790 |
| Technical Name |
bi_customer_supplier_rma |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Return Merchandise Authorization-Return Orders Management for Sales and Purchase Odoo App
RMA - Return Merchandise Orders Odoo apps is used to allow your customer as well as supplier to manage return of the products and create return RMA order in Backend with complete process. i.e Return product from RMA, Replace Product with RMA, Refund Order from RMA, Refund invoice with RMA and everything managed with different stage.This Return Merchandise Orders Odoo module also support supplier RMA and purchase order Return Merchandise Order management too.
Features
Approve/Reject B2B RMA Request.
Approve and reject RMA request from customer.
Approve/Reject Supplier RMA Request.
Approve and reject RMA request from supplier.
Dynamic RMA States.
Provide dynamic RMA states for customer as well as supplier.
Return/Refund and Replace RMA.
User can manage return, refund and replace for B2B or Supplier RMA.
Inward Picking Configuration.
When user approve RMA order then picking will created based on inward picking type.
Outward Picking Configuration.
After validate RMA, when user send goods to customer picking order created based on outward picking type.
Auto Generate Picking / Sale Order and Credit Note.
Auto generate Delivery Order / Sales Order and Credit Note based on action.
Auto Generate Picking / Purchase Order and Credit Note.
Auto generate incoming shipment / Purchase Order and Vendor Credit Note based on action.
RMA Send By Email.
Now user able to send RMA by e-mail to customer or supplier.
Set To Draft RMA.
User can set RMA to draft state from any state.
Predefined Reasons and Actions.
Predefined reasons and actions for returned product.
Print RMA Report.
User can easily print RMA report.
Return Order with LOT/Serial Number.
User can create RMA and return product with lot serial number.
Change RMA Product.
User can change RMA product with same product or different product.RMA Configuration
Under Settings > General Settings user have to select "Source Picking Type", "Without Return Items Picking Type" and "RMA Route for SO" for a specific company.
User have to select "Source Picking Type" and "Destination Picking Type" for supplier RMA.
Reject Reason Menu
Goto Invoicing -> Configuration -> Reject Reason menu in that user can enter the rejection reason with enabling 'Is Customer Rejection Reason' option and activate reason.
RMA B2B
RMA Menu
User can see RMA main menu.
Return/No Return Menu
Under RMA > Return/No Return menu user can create reasons for RMA order and set an action according to reason.
RMA Orders
Under RMA > RMA Order menu user can create RMA order.
User can see created RMA in form view and return or replace or refund by clicking on 'RETURN/REFUND/REPLACE' button.
Return/Cancel/Replace Products Wizard
User can select return/no return option and quantity and set reject reason.
User can set new product to replace with the old product and click on 'APPLY' button.
Submit RMA Order
User can submit the RMA order by clicking on 'SUBMIT' button.
User have options to approve, reject, reset to draft and send by email RMA order.
Reject RMA Request
User can reject RMA by clicking "REJECT" button on RMA order.
User can see RMA is rejected and set to draft RMA order by clicking on 'RESET TO DRAFT' button.
User can see RMA moved to draft state.
Approve RMA
User can approve RMA order by clicking "APPROVE" button on RMA order.
After approve RMA order user can see RMA stage changed to "APPROVED" from "SUBMITTED", and new picking order created for RMA order.
User can see created picking order created for RMA.
Validate RMA
User can validate RMA by clicking "VALIDATE" button.
RMA Smart Buttons
After validate RMA order user can see created picking order and refund invoice for RMA.
User can see created refund invoice for RMA order.
RMA Claim
RMA claim will recorded on picking order of selected sale order in RMA order.
User can see created RMA claim in tree view.
Close RMA
User can close RMA by clicking "CLOSE" buttons on RMA order.
User can see RMA order stage changed to "CLOSED" state form "PROCESSING" state.
RMA Orders
User can view the list of RMA orders.
RMA Report
User can see the RMA report in pivot view.
User can see the RMA line report.
RMA Send By Email
User can send RMA by email to partner by clicking "SEND BY MAIL" button.
RMA Report
User can view the RMA report in PDF format.
RMA Supplier
Supplier RMA Access Rights
Under user configuration enable 'Supplier RMA' checkbox.
RMA Reasons
Under RMA > RMA Supplier > RMA Reason menu user can create reasons for RMA supplier order
RMA Supplier Order
Under RMA > RMA Supplier > RMA Supplier Order menu user can create RMA order for supplier.
User can see created supplier RMA in form view.
Reject Supplier RMA
User can reject supplier RMA by clicking "REJECT" button on RMA order, here user have to select reason to reject RMA.
On reject RMA wizard user have to select reason for reject RMA.
User can see RMA is rejected and reject reason added.
Set To Draft RMA
After rejected RMA, user can set to draft RMA order by clicking "SET TO DRAFT" button.
Approve Supplier RMA
User can approve RMA order by clicking "APPROVE" button on RMA order.
After approve RMA order user can see ram stage changed to "APPROVED" from "DRAFT", and new picking order created for RMA order.
Change RMA Product
User can change RMA product with same product or different products by clicking "Change Product" button on RMA line.
If user select same product this wizard will appear
If user select different product then user have to enter product quantity and create invoice option.
User can see created picking order created for RMA.
Validate Supplier RMA
User can validate RMA by clicking "VALIDATE" button.
RMA Smart Buttons
After validate RMA order user can see created picking order and refund invoice for RMA.
User can see created picking order for RMA order.
User can see created refund invoice for RMA order.
Close Supplier RMA
User can close RMA by clicking "CLOSE" buttons on RMA order.
User can see RMA order stage changed to "CLOSE" state from "PROCESSING" state.
RMA Send By Email
User can send RMA by email to partner by clicking "SEND BY MAIL" button.
Supplier RMA Report
User can print RMA supplier report in PDF format.
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