📝 Workflow

1. Go to Employees, open any employee record.
2. Enable the “Is POS Waiter” option to mark them as a POS waiter.
3. Go to Settings → Point of Sale, set your restaurant POS shop, then click on Floors to assign a default waiter and configure the lock status for each table.
4. Open any floor to assign a default waiter and configure the lock status for each table.
5. Assign a default waiter to each table and set the lock waiter status as needed.
6. Go to Point of Sale settings and navigate to the POS Restaurant Waiter Management section. Enable the feature and select the available restaurant waiters.
7. The waiter assigned to a table from the floor configuration is displayed on the floor screen.
8. Open a table with a default waiter where the lock waiter option is enabled.
9. The waiter name is displayed here and cannot be changed because the waiter is locked.
10. Open a table with a default waiter where the lock waiter option is disabled.
11. The waiter name is displayed here and can be changed because the waiter is unlocked. Click on the waiter name to open the dialog and select from the available restaurant waiters.
12. All available restaurant waiters are displayed in the dialog popup. Click on any waiter to assign them as the current waiter.
13. The newly selected waiter from the available restaurant waiters dialog is displayed here.
14. Open a table that does not have a default waiter assigned.
15. Click on the Select Waiter to open the dialog and select a waiter from the available restaurant waiters.
16. All available restaurant waiters are displayed in the dialog popup. Click on any waiter to assign them as the current waiter.
17. The newly selected waiter from the available restaurant waiters dialog is displayed here.
18. The waiter name is displayed on the POS receipt.
19. The waiter name is also displayed on the printable PDF version of the POS receipt.
20. The waiter name is also displayed in the backend POS order.
21. Click on the waiter to filter records by waiter name.
22. All waiters are successfully filtered by their names.
23. If the user does not select Available Restaurant Waiters in the POS Restaurant Waiter Management section inside POS Settings, a warning message will appear prompting them to select waiters.

📸 Screenshots

1. Employee Configuration

Go to Employees, open any employee record.

2. Enable POS Waiter

Enable the “Is POS Waiter” option to mark them as a POS waiter.

3. POS Setup

Go to Settings → Point of Sale, set your restaurant POS shop, then click on Floors to assign a default waiter and configure the lock status for each table.

4. Floor Configuration

Open any floor to assign a default waiter and configure the lock status for each table.

5. Table Setup

Assign a default waiter to each table and set the lock waiter status as needed.

6. Enable Feature

Go to Point of Sale settings and navigate to the POS Restaurant Waiter Management section. Enable the feature and select the available restaurant waiters.

7. Floor Screen

The waiter assigned to a table from the floor configuration is displayed on the floor screen.

The steps 1 to 7 mentioned above are common and applicable to the below following cases:
Case 1: Locked Table, Case 2: Unlocked Table and Case 3: No Default Waiter.

• Case 1: Locked Table
• Case 2: Unlocked Table
• Case 3: No Default Waiter

1. Locked Table

Open a table with a default waiter where the lock waiter option is enabled.

2. Locked Waiter View

The waiter name is displayed here and cannot be changed because the waiter is locked.

1. Unlocked Table

Open a table with a default waiter where the lock waiter option is disabled.

2. Change Waiter

The waiter name is displayed here and can be changed because the waiter is unlocked. Click on the waiter name to open the dialog and select from the available restaurant waiters.

3. Waiter Selection Popup

All available restaurant waiters are displayed in the dialog popup. Click on any waiter to assign them as the current waiter.

4. Updated Waiter

The newly selected waiter from the available restaurant waiters dialog is displayed here.

1. No Default Waiter

Open a table that does not have a default waiter assigned.

2. Select Waiter Option

Click on the Select Waiter to open the dialog and select a waiter from the available restaurant waiters.

3. Waiter Popup

All available restaurant waiters are displayed in the dialog popup. Click on any waiter to assign them as the current waiter.

4. Waiter Assigned

The newly selected waiter from the available restaurant waiters dialog is displayed here.

The steps 1 to 6 mentioned below are common and applicable to the above following cases:
Case 1: Locked Table, Case 2: Unlocked Table and Case 3: No Default Waiter.

1. POS Receipt

The waiter name is displayed on the POS receipt.

2. PDF Receipt

The waiter name is also displayed on the printable PDF version of the POS receipt.

3. Backend Orders

The waiter name is also displayed in the backend POS order.

4. Filter by Waiter

Click on the waiter to filter records by waiter name.

5. Waiter Filtered

All waiters are successfully filtered by their names.

6. Select Waiter Popup Warning

If the user does not select Available Restaurant Waiters in the POS Restaurant Waiter Management section inside POS Settings, a warning message will appear prompting them to select waiters.

❓ Frequently Asked Questions