Contract on Website Helpdesk Ticket
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com$ 161.38
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• CRM (crm) • Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3749 |
| Technical Name |
helpdesk_website_support_contract |
| License | See License tab |
| Website | http://www.probuse.com |
| Versions | 15.0 16.0 18.0 17.0 14.0 13.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• CRM (crm) • Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3749 |
| Technical Name |
helpdesk_website_support_contract |
| License | See License tab |
| Website | http://www.probuse.com |
| Versions | 15.0 16.0 18.0 17.0 14.0 13.0 |
Website Helpdesk Ticket form with Contract and Product
Maintenance Contract on Website Ticket Submit Form
Only for Odoo Community Edition
This app allows your helpdesk team to create sales quotes from helpdesk support ticket form view as shown in below screenshots.
Main Features:
- Allow your customer to select a contract and related products for that contract on website ticket submit form.
- Products will come from all the sales orders linked with that contract.
- On submission of a ticket from the website system will automatically set an analytic account and product on the helpdesk ticket in the backend.
- For customers who do not have a contract / maintenance contract then both fields will remain empty on the website ticket form but they still are able to submit tickets without contract and product.
- For more details please see below screenshots and watch the video.
Edition Compatibility:
Only Community
Create Ticket Page on Website
Website Create Ticket Submit From with Contract and Product Selection
Allow to Select Contract / Maintenance Contract
Allow to Select Product related to Contract
My Account Portal Ticket View for Customer Portal
Helpdesk Ticket Backend with Contract and Product
PDF Report Modified Showing Product / Contract
Contract/Analytic List View (Odoo Standrd)
Contract/Analytic Form View (Odoo Standrd)
Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
Odoo Implementation
Odoo Support
Odoo Customization
Odoo Migration
Odoo Training
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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