RMA | Return Merchandise Authorization

by
Odoo

58.49

v 15.0 Third Party
Required Apps Inventory (stock)
Sales (sale_management)
Invoicing (account)
Lines of code 3679
Technical Name sh_rma
LicenseOPL-1
Websitehttps://www.softhealer.com
Also available in version v 14.0
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Required Apps Inventory (stock)
Sales (sale_management)
Invoicing (account)
Lines of code 3679
Technical Name sh_rma
LicenseOPL-1
Websitehttps://www.softhealer.com
Also available in version v 14.0
logo
Community Enterprise Odoo.sh
Mockup

RMA (Return Merchandise Authorisation) is the required part of any business who are the sell the products like online or offline. Nowadays almost every business provides return/replace services. Unfortunately, odoo can not any kind of apps to manage RMA. Our this apps will helps you to manage RMA Orders in odoo. There is a facility in the apps for customers to create return/replace orders from the customer portal.

Hot Features

heading
RMA Return - Refund
RMA for Product Replacement
Condition for Return RMA
Condition for Replace RMA
Dynamic Stages
RMA for Service Products
RMA Portal Management
Fully Configurable

Features

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  • RMA for Return/Refund and Replacememt.
  • Easy to create RMA for service type products.
  • Easy to configure rma stages.
  • Easy to set visibility for cancel, done, reject button in particular stages.
  • Set mail templates in particular stages.
  • Customer can create rma into the customer portal.
  • Do some config and go for it ...
  • Easy to understand and user-friendly.

This is the configuration for the RMA, Just config the settings as per your requirements.


Dynamic RMA Stagies, List view.


Stage form view. Here you can enable some settings like enable cancel button for that particular stage, which is next stage , etc...


Reason for the return orders.


Reason for the rejections.


Create rma for sale order. (make sure sale order, delivery and invocie are confirmed.)


Also customer can create rma from the portal.


After click on that button 'Return/Refund Replacement', this wizard will popout, here custmer have to enter Request type and quantity.


Customer can see the rma request from the portal.


If customer create rma for return, then in system create return order for that products automatically.


Return order list view.


Return order validate, rma stage will change.


Once rma order is done the refund is initiate.


Refund invoice in portal customer can see refund invoice.


Create rma for the replace the products.


When RMA for replacing product is confirm, 2 operations will created. one for new product delivery and another for picking old products.


Once delivery order is validate, the rma stage will change to 'Processing'.


RMA Stage done after the both delivery and picking are done.


Version 15.0.1 | Released on : 10thAugust 2022

Initial Initial Release.
  • Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.
  • No, This app is not compatible with Odoo's Multi-Company/Multi-Website Feature.
  • Yes, we provide free support for 100 days.
  • Yes, you will get free update for lifetime.
  • Yes, You have to download module for each version (13,14,15) except in version 12 or lower.

Multi-Languages

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We have added predefined some languages(English, German / Deutsch, Arabic, Spanish / Espanol, French / Francais, Chinese) in module, If you want to add other language you can contact us on support@softhealer.com. We use google translator tools for multi-languages so possible translations can be not accurate. we accept suggest to make more accurate translations also on support@softhealer.com.

english germany arab spanish Chinese French

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