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  1. APPS
  2. Sales
  3. RMA | Return Merchandise Authorization v 16.0
  4. Sales Conditions FAQ

RMA | Return Merchandise Authorization

by Softhealer Technologies https://www.softhealer.com
Odoo

$ 77.46

v 16.0 Third Party 24
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
Lines of code 3878
Technical Name sh_rma
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
Lines of code 3878
Technical Name sh_rma
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 14.0 15.0 16.0 17.0 18.0 19.0
  • Description
  • License
logo
Community Enterprise Odoo.sh
Mockup

RMA (Return Merchandise Authorisation) is the required part of any business who are the sell the products like online or offline. Nowadays almost every business provides return/replace services. Unfortunately, odoo can not any kind of apps to manage RMA. Our this apps will helps you to manage RMA Orders in odoo. There is a facility in the apps for customers to create return/replace orders from the customer portal.

video_btn Return Merchandise Authorization

Hot Features

heading
RMA Return - Refund
RMA for Product Replacement
Condition for Return RMA
Condition for Replace RMA
Dynamic Stages
RMA for Service Products
RMA Portal Management
Fully Configurable

Features

heading
  • RMA for Return/Refund and Replacememt.
  • Easy to create RMA for service type products.
  • Easy to configure rma stages.
  • Easy to set visibility for cancel, done, reject button in particular stages.
  • Set mail templates in particular stages.
  • Customer can create rma into the customer portal.
  • Do some config and go for it ...
  • Easy to understand and user-friendly.
  • Setup
  • Releases
  • FAQs
  • Support

This is the configuration for the RMA, Just config the settings as per your requirements.


Dynamic RMA Stagies, List view.


Stage form view. Here you can enable some settings like enable cancel button for that particular stage, which is next stage , etc...


Reason for the return orders.


Reason for the rejections.


Create rma for sale order. (make sure sale order, delivery and invocie are confirmed.)


Also customer can create rma from the portal.


After click on that button 'Return/Refund Replacement', this wizard will popout, here custmer have to enter Request type and quantity.


Customer can see the rma request from the portal.


If customer create rma for return, then in system create return order for that products automatically.


Return order list view.


Return order validate, rma stage will change.


Once rma order is done the refund is initiate.


Refund invoice in portal customer can see refund invoice.


Create rma for the replace the products.


When RMA for replacing product is confirm, 2 operations will created. one for new product delivery and another for picking old products.


Once delivery order is validate, the rma stage will change to 'Processing'.


RMA Stage done after the both delivery and picking are done.


Version 16.0.1 | Released on : 12th June 2023

Initial Initial Release.

Is this app compatible with Odoo Community as well as Enterprise?

  • Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.

Is this application compatible with odoo.com(odoo saas)?

  • No, this application is not compatible with odoo.com(odoo saas).

I want some customization in this app. How can I request it?

  • Please Contact Us at sales@softhealer.comto request customization.

Do i get free support?

  • Yes, we provide free support for 100 days.

Do i get free updates?

  • Yes, you will get free update for lifetime.

Do we need to install any additional libraries for using this module?

  • No, you don't need to install addition libraries.

Do I have to buy my module for each version?

  • Yes, You have to download module for each version (13,14,15) except in version 12 or lower.

What If I purchase Module In Wrong Version Can I exchange Module With Other Versions?

  • No, We do not provide any kind of exchange.

Please mail us for support on support@softhealer.com

Multi-Languages

heading
We have added predefined some languages(English, German / Deutsch, Arabic, Spanish / Espanol, French / Francais, Chinese) in module, If you want to add other language you can contact us on support@softhealer.com. We use google translator tools for multi-languages so possible translations can be not accurate. we accept suggest to make more accurate translations also on support@softhealer.com.

english germany arab spanish Chinese French
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Odoo Proprietary License v1.0

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