1.) POS Signature Configuration Settings

you can toggle User Signature to activate signature capture, User Signature with Name to include the signer’s name, and Signature Show in Receipt to display captured signatures on customer receipts.

Navigation : Setting → Point of Sale → User Signature

2.) Capturing a Signature During a POS Transaction

On the POS interface, cashiers can tap Add Signature to open a signature pad where the customer or user can draw their signature and enter their name. This step ensures confirmation before finalizing a sale or delivery. The simple and intuitive interface makes the process quick, reducing friction during busy sales periods while maintaining a professional record of customer acknowledgment.

3.) Viewing the Captured Signature in Backend Orders

After a transaction is completed, managers or authorized staff can review the saved signature in the backend under Point of Sale → Orders. A new Signature tab displays the signed image along with the signer name for each POS order.

Navigation : Point of Sale → Orders → Order

4.) Advanced Signature Settings for Receipts

In this updated configuration screen, you can further refine signature handling by enabling Signature User Name Show in Receipt. When activated, both the signature and the signer’s name are printed on the customer’s receipt. This added detail ensures transparency, giving both staff and customers confidence in the recorded transaction.

5.) Signature Displayed on the POS Receipt

Once the payment is completed, the captured signature appears on the printed receipt. This visual proof of acknowledgment is useful for businesses that require signed confirmation for deliveries, returns, or warranty claims. It strengthens transaction authenticity and helps resolve disputes by maintaining clear evidence of customer approval.