| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 8324 |
| Technical Name |
ongea_for_odoo |
| License | OPL-1 |
| Website | https://www.innovus.co.ke |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 8324 |
| Technical Name |
ongea_for_odoo |
| License | OPL-1 |
| Website | https://www.innovus.co.ke |
| Versions | 16.0 17.0 18.0 19.0 |
Ongea for Odoo
AI-Powered WhatsApp Business Integration
Transform your business communication with intelligent natural language processing and seamless Odoo data access through WhatsApp
✨ See It In Action
Key Features
WhatsApp Business API
Seamless integration with Meta's WhatsApp Business API for sending and receiving messages with full webhook support.
Google Gemini AI
Powered by Google Gemini for advanced natural language understanding and intelligent query processing.
Tool Calling Architecture
AI agents can autonomously execute database queries, aggregations, and searches to fetch real-time Odoo data.
Conversation Memory
Persistent context retention for meaningful multi-turn conversations that remember user history and preferences.
Multi-Company Support
Isolated configurations for each company in multi-company Odoo setups with separate AI agents and settings.
Privacy-Focused
Secure message handling with authorized user management and configurable data retention policies.
Configuration Screenshots
WhatsApp Configuration
Connection Testing
AI Tools Management
User Authorization
Message Analytics
Conversation History
📚 Complete Documentation
Click to expand sections below for detailed setup and configuration guides
🚀 Getting Started
Installation Overview
Ongea for Odoo is a comprehensive AI-powered WhatsApp integration that requires proper setup of Meta WhatsApp Business API and Google Gemini AI services.
🏢 Company Configuration
Setting Up Your Company Configuration
Navigate to Ongea → Configuration → WhatsApp Configuration to set up your company's WhatsApp integration.
- Select your company from the dropdown
- Toggle the Active field to enable the configuration
- Each company can have only one WhatsApp configuration
📱 Meta WhatsApp API Setup
Creating a Meta App
First, you need to create a Meta Developer App and set up WhatsApp Business API access.
Steps:
- Go to Meta for Developers
- Click "Create App" and select "Business" as the app type
- Add WhatsApp product to your app
- Get your App ID, App Secret, Phone Number ID, and Business Account ID
- Generate a permanent access token with required permissions
Entering Credentials in Odoo
Enter all your Meta credentials in the Meta API Configuration tab.
🔗 Webhook Configuration
Setting Up Webhooks
Webhooks allow Meta to send incoming WhatsApp messages to your Odoo instance.
Configuration Steps:
- Copy the Webhook URL from your Odoo configuration
- Set a Webhook Verify Token in Odoo
- In Meta Developer Console, go to WhatsApp → Configuration
- Add your webhook URL and verify token
- Subscribe to "messages" webhook field
✅ Testing Connection
Verify Your Meta Connection
After entering your credentials, test the connection to ensure everything is set up correctly.
Click the Test Connection button. You should see a success notification if the credentials are valid.
🤖 Google Gemini AI Setup
Getting Your Gemini API Key
Steps:
- Go to Google AI Studio
- Click "Get API Key" and create a new key
- Copy the generated API key
Entering API Key in Odoo
Go to the AI Configuration tab and paste your Gemini API key. Select your preferred model (Gemini 2.5 Flash recommended).
🎯 AI Agent Configuration
Testing Your AI Agent
AI Agents process user queries and interact with your Odoo data. A default agent is created during installation.
Navigate to Ongea → AI Management → AI Agents and click Test Agent to verify it's working correctly.
🔧 AI Tools
Available AI Tools
Ongea includes pre-configured AI tools that allow the agent to interact with your Odoo database:
- Search Records: Query any Odoo model with filters
- Aggregate Data: Perform grouping and calculations
- Get Field Info: Discover available fields on models
View and manage tools at Ongea → AI Management → AI Tools
👥 Authorized Users
Managing User Access
Control who can interact with your WhatsApp AI assistant by managing authorized users.
Adding Users:
- Navigate to Ongea → Configuration → Authorized Users
- Click Create and enter the phone number (format: +1234567890)
- Optionally link to an Odoo contact for personalized responses
- Set access levels and permissions
📊 Message Logs & Analytics
Viewing Message History
Access comprehensive message logs at Ongea → Analytics → Message Logs
Features:
- View all incoming and outgoing messages
- Filter by date, user, or message type
- Review conversation history and AI responses
- Monitor system performance and user engagement
💭 Conversation Contexts
Managing Conversation Memory
Ongea maintains conversation context to provide intelligent, contextual responses across multiple messages.
System administrators can view and manage conversation contexts at Ongea → System → Conversation Contexts
Requirements
Ready to Transform Your Business Communication?
Install Ongea for Odoo today and start engaging with your customers through intelligent WhatsApp conversations
Ongea for Odoo - Developed by Innovus Tech
Licensed under OPL-1 (Odoo Proprietary License v1.0)
For support: odoo.apps@innovus.co.ke
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module