Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
      • Get a Tailored Demo
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +32 2 290 34 90
    • Get a Tailored Demo
  • Pricing
  • Help
  1. APPS
  2. Communication
  3. Ongea for Odoo v 17.0
  4. Sales Conditions FAQ

Ongea for Odoo

by Innovus Tech https://www.innovus.co.ke
Odoo

$ 250.00

v 17.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 8328
Technical Name ongea_for_odoo
LicenseOPL-1
Websitehttps://www.innovus.co.ke
Versions 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 8328
Technical Name ongea_for_odoo
LicenseOPL-1
Websitehttps://www.innovus.co.ke
Versions 16.0 17.0 18.0 19.0
  • Description
  • License
Ongea for Odoo Logo

Ongea for Odoo

AI-Powered WhatsApp Business Integration

Transform your business communication with intelligent natural language processing and seamless Odoo data access through WhatsApp

✨ See It In Action

Ongea WhatsApp Bot Demo

Key Features

💬

WhatsApp Business API

Seamless integration with Meta's WhatsApp Business API for sending and receiving messages with full webhook support.

🧠

Google Gemini AI

Powered by Google Gemini for advanced natural language understanding and intelligent query processing.

🔧

Tool Calling Architecture

AI agents can autonomously execute database queries, aggregations, and searches to fetch real-time Odoo data.

💾

Conversation Memory

Persistent context retention for meaningful multi-turn conversations that remember user history and preferences.

🏢

Multi-Company Support

Isolated configurations for each company in multi-company Odoo setups with separate AI agents and settings.

🔒

Privacy-Focused

Secure message handling with authorized user management and configurable data retention policies.

Configuration Screenshots

Company Configuration

WhatsApp Configuration

Test Connection

Connection Testing

AI Tools

AI Tools Management

Authorized Users

User Authorization

Message Logs

Message Analytics

Conversation Contexts

Conversation History

📚 Complete Documentation

Click to expand sections below for detailed setup and configuration guides

🚀 Getting Started
Installation Overview

Ongea for Odoo is a comprehensive AI-powered WhatsApp integration that requires proper setup of Meta WhatsApp Business API and Google Gemini AI services.

Prerequisites: Odoo 16.0+, WhatsApp Business Account, Google Gemini API Key, Public HTTPS URL
🏢 Company Configuration
Setting Up Your Company Configuration

Navigate to Ongea → Configuration → WhatsApp Configuration to set up your company's WhatsApp integration.

Company Configuration
  • Select your company from the dropdown
  • Toggle the Active field to enable the configuration
  • Each company can have only one WhatsApp configuration
📱 Meta WhatsApp API Setup
Creating a Meta App

First, you need to create a Meta Developer App and set up WhatsApp Business API access.

Create Meta App
Steps:
  1. Go to Meta for Developers
  2. Click "Create App" and select "Business" as the app type
  3. Add WhatsApp product to your app
  4. Get your App ID, App Secret, Phone Number ID, and Business Account ID
  5. Generate a permanent access token with required permissions
Entering Credentials in Odoo
Enter Meta Credentials

Enter all your Meta credentials in the Meta API Configuration tab.

🔗 Webhook Configuration
Setting Up Webhooks

Webhooks allow Meta to send incoming WhatsApp messages to your Odoo instance.

Meta Webhook Configuration
Important: Your Odoo instance must be publicly accessible via HTTPS for webhooks to work.
Configuration Steps:
  1. Copy the Webhook URL from your Odoo configuration
  2. Set a Webhook Verify Token in Odoo
  3. In Meta Developer Console, go to WhatsApp → Configuration
  4. Add your webhook URL and verify token
  5. Subscribe to "messages" webhook field
✅ Testing Connection
Verify Your Meta Connection

After entering your credentials, test the connection to ensure everything is set up correctly.

Test Connection

Click the Test Connection button. You should see a success notification if the credentials are valid.

🤖 Google Gemini AI Setup
Getting Your Gemini API Key
Create Gemini API Key
Steps:
  1. Go to Google AI Studio
  2. Click "Get API Key" and create a new key
  3. Copy the generated API key
Entering API Key in Odoo
Enter Gemini Key

Go to the AI Configuration tab and paste your Gemini API key. Select your preferred model (Gemini 2.5 Flash recommended).

Tip: For production use, consider enabling billing on your Google Cloud account for higher rate limits.
🎯 AI Agent Configuration
Testing Your AI Agent

AI Agents process user queries and interact with your Odoo data. A default agent is created during installation.

Test Agent

Navigate to Ongea → AI Management → AI Agents and click Test Agent to verify it's working correctly.

🔧 AI Tools
Available AI Tools
AI Tools List

Ongea includes pre-configured AI tools that allow the agent to interact with your Odoo database:

  • Search Records: Query any Odoo model with filters
  • Aggregate Data: Perform grouping and calculations
  • Get Field Info: Discover available fields on models

View and manage tools at Ongea → AI Management → AI Tools

👥 Authorized Users
Managing User Access
Authorized Users

Control who can interact with your WhatsApp AI assistant by managing authorized users.

Adding Users:
  1. Navigate to Ongea → Configuration → Authorized Users
  2. Click Create and enter the phone number (format: +1234567890)
  3. Optionally link to an Odoo contact for personalized responses
  4. Set access levels and permissions
📊 Message Logs & Analytics
Viewing Message History
Message Logs

Access comprehensive message logs at Ongea → Analytics → Message Logs

Features:
  • View all incoming and outgoing messages
  • Filter by date, user, or message type
  • Review conversation history and AI responses
  • Monitor system performance and user engagement
💭 Conversation Contexts
Managing Conversation Memory
Conversation Contexts

Ongea maintains conversation context to provide intelligent, contextual responses across multiple messages.

System administrators can view and manage conversation contexts at Ongea → System → Conversation Contexts

Privacy Note: Conversation contexts are stored securely and can be configured with retention policies.

Requirements

📦
Odoo 16.0 or Higher Compatible with Community and Enterprise editions
💬
WhatsApp Business Account Active Meta Developer account with WhatsApp Business API access
🔑
Google Gemini API Key API key from Google AI Studio for AI processing
🌐
Public Odoo Instance Publicly accessible URL with HTTPS for webhook callbacks

Ready to Transform Your Business Communication?

Install Ongea for Odoo today and start engaging with your customers through intelligent WhatsApp conversations

Ongea for Odoo - Developed by Innovus Tech

Licensed under OPL-1 (Odoo Proprietary License v1.0)

For support: odoo.apps@innovus.co.ke

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with