Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Property Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
      • Get a Tailored Demo
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +32 2 290 34 90
    • Get a Tailored Demo
  • Pricing
  • Help
  1. APPS
  2. After-Sales
  3. Create Invoice From Helpdesk APP - Community v 16.0
  4. Sales Conditions FAQ

Create Invoice From Helpdesk APP - Community

by Prefortune Technologies LLP https://www.prefortune.com/
Odoo

$ 43.80

v 16.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Invoicing (account)
• Discuss (mail)
Lines of code 773
Technical Name pf_create_invoice_from_helpdesk
LicenseOPL-1
Websitehttps://www.prefortune.com/
Versions 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Invoicing (account)
• Discuss (mail)
Lines of code 773
Technical Name pf_create_invoice_from_helpdesk
LicenseOPL-1
Websitehttps://www.prefortune.com/
Versions 14.0 15.0 16.0 17.0 18.0 19.0
  • Description
  • License

Create Invoice From Helpdesk APP Odoo App

The Create Invoice From Helpdesk module integrates Odoo Helpdesk with invoicing, allowing users to generate invoices directly from helpdesk tickets. It enables product selection within tickets and provides a simple wizard to create invoices quickly and efficiently. The module links tickets and invoices using smart buttons for easy navigation and tracking. It also supports creating helpdesk tickets from invoices, ensuring seamless workflow between support and accounting teams. With built-in validation, reporting, and filtering features, this module improves accuracy, reduces manual work, and enhances overall productivity.

REQUEST A DEMO Skype Us

Watch Quick Video

Key Features

Create invoices directly from helpdesk tickets
Add products to helpdesk tickets
Link invoices and tickets together
View invoices from tickets using smart buttons
Create helpdesk tickets from invoices
  • Overview
  • Screenshots
  • FAQ
  • Support

Create Invoice From Helpdesk APP Odoo App

Our all-inclusive Odoo – Create Invoice From Helpdesk APP Odoo App enhances the Odoo Helpdesk system by enabling seamless integration between helpdesk tickets and invoicing. This module allows users to generate customer invoices directly from helpdesk tickets, reducing manual effort and improving billing efficiency. This module provides the ability to select products within helpdesk tickets and create invoices instantly using a dedicated “Create Invoice” button. A user-friendly wizard helps users choose customers, add products, and configure invoice details before finalizing the invoice, ensuring a smooth and efficient process. The system maintains a strong connection between helpdesk tickets and invoices through smart buttons, allowing users to easily navigate between them. It also supports creating helpdesk tickets directly from invoices, improving workflow flexibility and operational efficiency. Additionally, the module includes validation to ensure that invoices cannot be created without selecting products, maintaining data accuracy. It also offers reporting features such as printable helpdesk ticket reports with product details and advanced filtering options for better management. By integrating helpdesk and invoicing processes, this module improves user productivity, enhances data consistency, and provides better control over support and billing operations.


Create Invoice From Helpdesk APP Odoo App

  • Easily generate customer invoices from tickets without manual entry.
  • Select and manage products within tickets for accurate billing.
  • Automatically connect invoices with related helpdesk tickets for better tracking.
  • Quickly access related invoices from tickets through smart buttons.
  • Generate helpdesk tickets directly from invoices for seamless workflow.

Create Invoice From Helpdesk APP Odoo App

First, enable the Invoice Helpdesk Ticket option from the system settings and activate Manage Products in the Helpdesk configuration. Once enabled, users will be able to manage products directly within helpdesk tickets and generate invoices seamlessly. When working on a helpdesk ticket, users can select the required products and click on the “Create Invoice” button. A wizard will appear where users can choose the customer, review selected products, and fill in necessary invoice details before confirming the invoice. The system ensures proper validation by preventing invoice creation if no product is selected, helping maintain accurate data. Once the invoice is created, it is automatically linked to the helpdesk ticket, allowing users to access it easily using the Invoices smart button. Additionally, users can create helpdesk tickets directly from invoices using the “Create Ticket” option. The module also provides seamless navigation between tickets and invoices through smart buttons, along with reporting and filtering features for better management. This functionality improves workflow efficiency, reduces manual effort, and ensures better coordination between support and accounting processes.


Create Invoice From Helpdesk APP Odoo App

1.Tick security group 'Invoice Helpdesk Ticket' to generate invoice directly from the helpdesk ticket as well generate a helpdesk ticket from the invoice.

2.Go to the helpdesk settings and tick 'Manage Products'.

3.'Helpdesk Ticket' form view, press the "Create Invoice" button to create invoice directly from the helpdesk ticket.

4.If you you try to create a invoice without selecting a product then this error will appears.

5.Select products and click on the 'Create Invoice' button.

6.After that one wizard opens, select customer, products, and fill other details then press the 'Save' button.

7.Now, from the ticket, you can see generated invoices of that ticket using the 'Invoices' smart button.

8.So, from that invoice, you can see tickets of that invoice using the 'Tickets' smart button.

9.You can create a helpdesk ticket from the invoice using the 'Create Ticket' button.

10.After that one wizard opens, fill the details and save it.

11.You can see tickets of that invoice using the 'Ticket' smart button.

12.It opens tickets Kanban view.

13.Created ticket form view looks like this.

14.Form view of the helpdesk ticket, Click on the print 'Helpdesk ticket' from the action buton.

15.Ticket PDF report with the products.

16.You can filter tickets purchase order wise.

17.You can filter invoice ticket wise.

Qn : is this one time payment or there is renewal cost ?
Ans : This is a one-time payment.
Qn : is this module working with community and enterprise editions ?
Ans: Yes, the module works with both the Community & enterprise version of apps.
Qn : how can I install the Create Invoice From Helpdesk APP Odoo App ?
Ans: you can install the application directly from the Odoo Apps store or upload the application file to your Odoo instance. Once installed, you can configure the application to suit your organization's needs and begin creating branches or units.
Qn : is support available for the Create Invoice From Helpdesk APP Odoo App ?
Ans: yes, support is available for the Create Invoice From Helpdesk APP Odoo App You can access documentation, forums, and community resources for assistance with installation, configuration, and troubleshooting. Additionally, paid support plans may be available for more personalized assistance.

Our solutions focus on your problems

  • Odoo Implementation
  • Odoo Customization
  • ERP Development and Implementation
  • Odoo Ipass Cloud
  • AI for Odoo
  • Odoo Apps
  • Aws Marketplace Products
  • Business Engines

Our Pricing includes User Manual, 90 Days Support (Monday-Friday 10am to 7pm IST) and One time Setup

• Works & tested on standard installations of Odoo with no third party apps,
• Free support only for odoo installations with no third party apps,
• Paid support availaible for Odoo installations with third party apps.

odoosupport@prefortune.com Prefortune Technologies LLP

Prefortune Technologies LLP.

Prefortune is a Odoo Official Partner, Odoo Development company. Our philosophy is to use Open Source tools and technologies to provide cost effective and green solutions for our customers.

Prefortune Technologies LLP is Working on web development, Mobile development, and Odoo ERP. It is the top outsourcing software company based on the creation of e-Commerce applications and Odoo.

If you need any help or want more additional features, you may contact us through:

odoosupport@prefortune.com Prefortune Technologies LLP

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with