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Cancel Sales Order (Cancel Picking (Delivery Order) and Invoice)

by
Odoo

$ 9.07

v 16.0 Third Party 1
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
• Inventory (stock)
Lines of code 161
Technical Name sales_order_cancel
LicenseOPL-1
Websitehttp://www.techultrasolutions.com
Versions 16.0 17.0 18.0 19.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
• Inventory (stock)
Lines of code 161
Technical Name sales_order_cancel
LicenseOPL-1
Websitehttp://www.techultrasolutions.com
Versions 16.0 17.0 18.0 19.0

Sale order Cancel

Sale order, delivery, payment done but for some reason, the consumer canceled the Sales order. We know that if we cancel SO, Odoo will simply cancel the sale order and nothing else. Now you are worried how to manage it in odoo since odoo does not cancel invoice, delivery, and payments. Don't worry, use tech ultra "sale order cancel" app to perform all tasks in single click.

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  • Cancel sale order.
  • Cancel delivery and invoice when canceling a sale order, even if the invoice has been paid and the delivery has been delivered to the customer.
  • After canceling the SO, the invoice will be canceled immediately.
  • Automatically post journal entry for reversed invoice.
  • Customer can see canceled status.
  • Re-set to quotation button after cancel sale order
  • Record activity in log note.
  • Time saving and easy to use.
  • No configuration required.

Working Process

Create a sale order to start the flow. There is one delivery, one invoice, and a cancel button in the image, indicating that the sale order flow has been completed.

Delivery Before Cancel

The image displays a successful product delivery.

Invoice Before Cancel

The invoice is currently in the "IN PAYMENT" stage.

Cancel Sale Order

Now, the customer has canceled the sales order, and we want to manage it in Odoo, click on the "Cancel" button to do so.

When you click on cancel, a pop-up window will appear asking you to send an email to the customer informing them that you have canceled the sales order. Here, simply click on it.

Sale Order Cancelled

Now, you'll notice that the SO has been canceled and the status has changed to Cancelled; in addition, you'll notice two invoices and a "Set to Quotation" button, which you can use to re-set it as a quotation.

Delivery After Cancel SO

After canceling SO, the delivery is also canceled.

Invoice After Cancelation

The invoice will also be cancelled if the Sale order is cancelled. you will see two invoices, one of which has been reversed and a journal entry has been posted, as you can see in the image.

When you open the invoice, you can see the status(reversed) in red ribbon.

After canceling SO, the delivery is also canceled.

Journal Entry

After cancellation, the journal entry will post a reversed invoice too. The prefix "RINV" will be used to begin the reverse invoice number.

Customer Screen


This is a customer page where the customer may view the status of the quotation, delivery, and invoice after cancellation of sale order.
  • We are provide 90 days bug free support related to our module.
  • The support team is availbale from Monday to Friday 10:00 AM to 07:00 PM (IST).
  • To create ticket send email to support@techultra.in.

1. Is it possible to cancel only the invoice and not the delivery or sale order?

Ans. No

2. Can we restrict cancellation access to a specific user, such as a sales manager or administrator?

Ans. No

3. Is it possible to cancel the Sale order after reconciliation?

Ans. Yes

4. Can we reverse it if we cancel by mistake?

Ans. No



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