Helpdesk Custom Checklist | Helpdesk Ticket Custom Checklist

by
Odoo

64.66

v 16.0 Third Party 6
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Community Apps Dependencies
Lines of code 8902
Technical Name sh_helpdesk_custom_checklist
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 16.0 17.0 14.0 15.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Community Apps Dependencies
Lines of code 8902
Technical Name sh_helpdesk_custom_checklist
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 16.0 17.0 14.0 15.0
logo
Community Enterprise Odoo.sh

Helpdesk Custom Checklist

heading

This module is designed to help you track your helpdesk tickets. You can easily create a checklist for the helpdesk. With the ability to create custom templates, you can quickly set up new checklists as per your needs. You can divide checklist items into different stages like Completed, Cancel & New. You can also filter the complete & cancel checklists.

Hot Features

heading
Helpdesk Custom Checklist
Helpdesk Checklist Template
Checklist With Different Stages
Filter Complete Checklist
Filter uncomplete Checklist

Features

heading
  • Easy to create a checklist from the helpdesk custom checklist.
  • Also, you can create a checklist template.
  • It reduces human efforts.
  • It helps to increase your productivity.

Goto user and give helpdesk access rights. Enable the 'Helpdesk Custom Checklist' option.


Tree view of the helpdesk checklist template. Here, you can see the list of selected checklists in the template.
You can create a helpdesk checklist template by clicking on the 'Create' button.
If you want to see the template then simply click on that template.


Form view of the helpdesk checklist template. In that, you can see the company name and selected checklists.


Go to the helpdesk and open the configuration menu. From there, Click on the option labeled 'Helpdesk Custom Checklist'.


After that, you will redirect to the list view of the helpdesk custom checklist.


Form view of the ticket. After accessing the 'Helpdesk Custom Checklist', you can fill out the checklist by selecting the checklist template. After selecting a template, a new record will be added with the checklist's default states: "New", "Completed", and "Cancelled". Click on Complete Icon To Complete Checklist & Cancel Icon to Cancel Checklist.


Here, you can see the completed & cancel checklist state.


Version 16.0.1 | Released on : 27th June 2023

Initial Initial Release.
  • Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & Premise) as well as Community.
  • No, this application is not compatible with odoo.com(odoo saas).
  • Yes, This app is compatible with Odoo's Multi-Company/Multi-Website Feature.
  • Yes, we provide free support for 100 days.
  • Yes, you will get free updates for lifetime.
  • Yes, You have to download module for each version (13,14,15) except in version 12 or lower.

Multi-Languages

heading
We have added some predefined languages(English, German / Deutsch, Arabic, Spanish / Espanol, French / Francais, Chinese, Portuguese/Portugal) in the module, If you want to add other language you can contact us at support@softhealer.com. We use google translator tools for multi-languages so possible translations can be inaccurate. we welcome suggestion for more accurate translations at support@softhealer.com.

english germany arab spanish Chinese French Portuguese

You May Also Like

heading

Most Demanded Apps

heading
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.