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Odoo Implementation
Mail Reply to Sender Global | Global Reply-To Sender Modifier | Custom Email Reply Routing
by Technoverse Systems https://www.technoversesystems.com
Odoo
$ 7.30
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Invoicing (account) |
| Lines of code | 1 |
| Technical Name |
ur_mail_reply_to_sender_global |
| License | LGPL-3 |
| Website | https://www.technoversesystems.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Invoicing (account) |
| Lines of code | 1 |
| Technical Name |
ur_mail_reply_to_sender_global |
| License | LGPL-3 |
| Website | https://www.technoversesystems.com |
Global Reply-To Sender Modifier
The Global Reply-To Sender module is a smart and lightweight automation tool designed to enhance email communication in Odoo. By default, Odoo routes email replies back into its internal system (chatter) using a catch-all email address. However, in many business scenarios, you want your clients to reply directly to the original sender's personal or professional email inbox. This module creates a seamless Automated Action that triggers every time a new email (mail.mail) is generated. It dynamically reads the sender's email address (email_from) and strictly assigns it to the 'Reply-To' header. To ensure full control for the administrator, this feature is installed in an inactive state by default, allowing you to turn it on exactly when your business workflow requires direct sender-to-client email communication.
Key Features
Automated Reply-To Modification
Automatically changes the reply-to header of outgoing emails without any manual intervention.
Direct Sender Communication
Forces client replies to go directly to the actual sender's inbox instead of Odoo’s default catch-all address.
Safe & Controlled Deployment
Installs in an inactive state by default, ensuring your existing email workflows are not disrupted until you manually enable it.
Lightweight & Fast
Built entirely using Odoo's native XML and Automated Actions, ensuring zero system lag and no heavy Python overriding.
Dynamic Data Evaluation
Uses smart Python evaluation to fetch the exact sender email dynamically for every single outgoing mail.
Easy Configuration via UI
onversion automatically using Odoo's exchange rates. Additionally, it supports "Outbound" payments just in case an advance needs to be refunded to the customer.
FAQ
Whenever Odoo sends an email, this module intercepts it and changes the "Reply-To" address to match the "From" address. This means when a customer clicks "Reply" on their email, the email will go directly to the sender instead of Odoo's system.
No. For safety reasons, the module is installed in a deactivated state. To start using it, you need to go to Settings > Technical > Automated Actions, find "Replace reply-to header", and check the "Active" box.
Yes. Since replies will go directly to the user's personal/business email inbox, those specific replies will bypass Odoo's catch-all and will not automatically appear in the Odoo chatter. It is ideal for direct 1-on-1 communications.
Yes, you need to have Administrator rights and Odoo's "Developer Mode" enabled to access the Automated Actions menu and activate this feature.
Release 16.0.1.0.0
1 December, 2022
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