Helpdesk Due Reminder, Helpdesk Ticket Due date Reminder
by DevIntelle Consulting Service Pvt.Ltd https://www.devintellecs.com$ 49.55
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) • Sales (sale_management) • Invoicing (account) • Project (project) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 17397 |
Technical Name |
dev_helpdesk_due_reminder |
License | See License tab |
Website | https://www.devintellecs.com |
Versions | 14.0 15.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) • Sales (sale_management) • Invoicing (account) • Project (project) • Employees (hr) |
Community Apps Dependencies | Show |
Lines of code | 17397 |
Technical Name |
dev_helpdesk_due_reminder |
License | See License tab |
Website | https://www.devintellecs.com |
Versions | 14.0 15.0 16.0 17.0 18.0 |

Helpdesk Due Reminder

Helpdesk Due Reminder, Helpdesk Ticket Due date Reminder odoo application allows you to enter Reminder Due Date on the Helpdesk Ticket and it will automatically send reminder email to the Assigned To of ticket when ticket is on Due. Helpdesk Ticket Due Date Reminder in Odoo, businesses can stay on top of their support operations, ensuring that no ticket slips through the cracks or misses its deadline. This functionality enables support teams to prioritize their tasks effectively, allocate resources efficiently, and maintain customer satisfaction.
FEATURES

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Add Reminder Due Date on Helpdesk Ticket.
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Reminder notification will be sent yo Assign To of Ticket on Due Date.
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You can enable/disable this feature from Helpdesk Configuration.
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Configure Reminder Stages into Helpdesk Configuration so notification email will be sent only on those specific stages
Go to Configuration of Helpdesk

Enable Helpdesk Due Reminder feature

Reminder email is only send when Ticket is on below stages

Reminder Due Date on Helpdesk Ticket

Notification email sent to Assign To Helpdesk Ticket

Version 1.0 | Released on : 29th April 2024

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Is this app compatible with Odoo Enterprise?
- Yes, our app works with Odoo Enterprise as well as Community.
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If need of customization in this app, How can i contact ?
- Please contact us on odoo@devintellecs.com
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Do i get free support?
- Yes, you will get free support for 90days.
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Do i get free updates?
- Yes, you will get free updates for lifetime.
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Do i have to buy this module for each version ?
- Yes, you have to buy this module for each version.
SUPPORT


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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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