| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Discuss (mail) |
| Lines of code | 3 |
| Technical Name |
helpdesk_ticket_allow_reply_closed |
| License | See License tab |
| Website | http://www.auneor-conseil.fr |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Discuss (mail) |
| Lines of code | 3 |
| Technical Name |
helpdesk_ticket_allow_reply_closed |
| License | See License tab |
| Website | http://www.auneor-conseil.fr |
Helpdesk Ticket Allow reply closed
Odoo expert
Integrator since 2012
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Features :
Vous pouvez envoyer un mail à l’adresse : support@auneor-conseil.fr en précisant dans l’objet du mail le nom du module ou nous joindre par téléphone. Il faudra également nous joindre une copie de la facture d’achat du module Odoo apps.
- Le support est-il compris dans le module ?
Non, seul les dysfonctionnements sont pris en compte dans le support, sinon vous devez avoir un contrat de support Aunéor Conseil.
- L’hébergement est-il compris dans le module ?
Non. Si vous souhaitez être hébergé chez Aunéor Conseil ou chez Odoo, alors vous pouvez souscrire un
contrat auprès d’Aunéor Conseil ou d’Odoo mais ce contrat d’hébergement sera indépendant du présent module.
Pour plus d’informations sur notre contrat d’hébergement :
https://www.auneor-conseil.fr/page/integration-et-hebergement
Plus d’informations sur le contrat d’hébergement Odoo.sh :
https://www.odoo.sh
Pour tout autre question, si vous ne trouvez pas la réponse dans les FAQS, contactez-nous par mail ou par téléphone.
-
Features :
Without the module
With the module
You can send an email to the address: support@auneor-conseil.fr specifying the name of the module in the subject of the email or contact us by phone. You will also need to attach a copy of the purchase invoice for the Odoo apps module.
- Is the support included in the module ?
No, only malfunctions are taken into account in the support, otherwise you must have an Auneor Conseil support contract.
- Is accommodation included in the module ?
No. If you wish to be hosted by Auneor Conseil or Odoo, then you can sign a contract with Auneor Conseil or Odoo but this hosting contract will be independent of this module.
For more information on our hosting contract:
https://www.auneor-conseil.fr/page/integration-et-hebergement
For more information on Odoo.sh hosting contract :
https://www.odoo.sh
For any other questions, if you cannot find the answer in the FAQs, please contact us by email or phone.
Nous contacter :
Nos autres modules :
Auneor Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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