| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Helpdesk (helpdesk) • Invoicing (account) • Live Chat (im_livechat) • Odoo WhatsApp Integration (whatsapp) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Lines of code | 17939 |
| Technical Name |
skit_meta_client |
| License | OPL-1 |
| Website | http://www.srikeshinfotech.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Helpdesk (helpdesk) • Invoicing (account) • Live Chat (im_livechat) • Odoo WhatsApp Integration (whatsapp) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Lines of code | 17939 |
| Technical Name |
skit_meta_client |
| License | OPL-1 |
| Website | http://www.srikeshinfotech.com |
Odoo Certified Partner
Social Media Hub
ChatRoom unifies WhatsApp, Facebook and Instagram chats in Odoo, letting you manage conversations, create leads, tickets or quotes - all from one screen. The ChatRoom module seamlessly integrates Facebook Messenger, Instagram and WhatsApp Business with Odoo, allowing businesses to manage all customer conversations from a unified dashboard. Messages from customers flow in through connected bots and your team can track, chat and take action - such as creating leads, tickets or quotations - without ever leaving the interface. Whether it's a sales inquiry or a support question, ChatRoom helps you respond faster, assign follow-ups intelligently and maintain full context across every conversation - directly within Odoo.
About Us
This module is built for you if:
- You want to manage all WhatsApp, Facebook and Instagram conversations from one powerful inbox.
- Your team wants to convert customer chats into leads, tickets or quotations instantly.
- You need faster customer response times with real-time communication and notifications.
- Your business handles high volumes of social media inquiries every day.
- You want your sales and support teams to work smarter without switching between multiple apps.
- You need complete customer conversation history for better follow-up and engagement.
How Organisations Use This Module
Centralized Communication
A customer support team connects multiple WhatsApp Business numbers, Facebook Pages and Instagram accounts into one centralized inbox. Agents can instantly switch between conversations, respond in real time and manage all interactions without leaving the system — ensuring faster and more consistent customer communication.
Sales & Lead Conversion
A sales team interacts with prospects directly through WhatsApp, Facebook and Instagram chats and converts conversations into leads with a single click. Based on customer requirements, they generate quotations instantly and recommend products, reducing response time and increasing the chances of closing deals.
Customer Support Operations
A support team handles incoming queries from WhatsApp, Facebook and Instagram by accessing the complete conversation history of each customer. They can quickly understand issues, reply with context and convert chats into support tickets when needed — ensuring efficient tracking and faster resolution.
Marketing & Campaign Engagement
A marketing team runs campaigns through WhatsApp, Facebook and Instagram and receives responses directly inside the hub. They follow up with interested customers in real time, nurture leads through conversations and track engagement to improve campaign performance and conversions.
Key Highlights
Unified Chat Inbox
Manage WhatsApp, Facebook and Instagram messages in one place.
Bot Message Capture
Automatically receive messages from connected bots.
One-Click Lead/Ticket Creation
Instantly convert chats into leads or support tickets.
Quotation from Chat
Create quotations directly from conversation threads.
Full Conversation History
Track every message for context and follow-up.
Product Access Panel
View and suggest products directly from the chat interface.
Customer Profile View
Know who you're talking to, in real time.
Live Notifications
Stay alerted on new incoming messages.
Quick Search
Easily find past conversations.
Facebook Configuration
Instagram Configuration
Chatbot Configuration
Platform Switching
Grouped Chats
Search Bar
Conversation View
Reply to Specific Message
File & Media Sharing
Automatic Lead Creation
Manual Lead Creation
Our Features
Unified Chat Inbox
Automatic Lead Creation
File & Media Sharing
Latest Releases
24th Jan, 2026
Module Services
Industries We Serve
Our Services
Latest Apps
FAQ
Frequently Asked Questions
Free Support
You will get 90 Days free support in case any bugs or issue
Srikesh Infotech is an India based software company that focuses on highly qualitative, timely delivered and cost-effective offshore software development. We have 18+ years of technical and functional experience in ERP Customization and Implementation.
Please note that You're not allowed to distribute this module after purchase! In case of any question regarding this module feel free to email us on info@srikeshinfotech.com or raise a ticket on support.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module