Helpdesk AI Assistant

AI-powered Helpdesk assistant for ticket analysis and Q&A

SOT Helpdesk AI Assistant ========================= This module integrates AI capabilities into Odoo Helpdesk to provide intelligent assistance for ticket analysis and Q&A. Features: --------- * AI-powered Q&A assistant for tickets * Ask questions and get instant AI answers * Context-aware responses based on ticket details and history * Analysis history tracking * Multi-provider AI support (OpenAI, Anthropic, Google, Azure, Ollama) * Answers posted to chatter for transparency Configuration: -------------- Go to Settings → AI Configuration to set up your AI provider and API key.