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Helpdesk Timesheet |Helpdesk Timesheet Management | Timesheet Management | Timesheet

by
Odoo

$ 39.02

v 17.0 Third Party
This module requires Odoo Enterprise Edition.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Timesheets (timesheet_grid)
• Helpdesk (helpdesk)
• Discuss (mail)
• Project (project)
• Employees (hr)
Lines of code 1035
Technical Name ur_helpdesk_timesheet
LicenseLGPL-3
Websitehttps://www.technoversesystems.com
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Timesheets (timesheet_grid)
• Helpdesk (helpdesk)
• Discuss (mail)
• Project (project)
• Employees (hr)
Lines of code 1035
Technical Name ur_helpdesk_timesheet
LicenseLGPL-3
Websitehttps://www.technoversesystems.com

Helpdesk CRM

This module enhances your Helpdesk workflow by allowing each Helpdesk team to be linked directly to a specific project, creating a smooth connection between support tickets and project management. It also enables effortless timesheet tracking by letting users record the time spent on a task directly from the related Helpdesk ticket. With this integration, support work becomes more organized, measurable, and efficient—ensuring accurate project tracking, better time management, and improved overall productivity.

Key Features

  • Link Helpdesk Teams to Projects Assign a dedicated project to each Helpdesk team, ensuring tickets are organized and aligned with the correct project workflow.
  • Timesheet Tracking from Tickets Record time directly from a Helpdesk ticket to the related task, making time tracking accurate and effortless.
  • Seamless Ticket-to-Task Connection Automatically create or link tasks from tickets, keeping support work fully integrated with project tasks.
  • Centralized Work Monitoring Track all support activities inside project views for better visibility, planning, and performance analysis.
  • Improved Productivity & Accountability Team members can log time instantly, helping managers monitor effort and productivity with real numbers.
  • Enhanced Project Reporting Timesheet entries feed directly into project reports, giving you deeper insights into workload and resource usage.
  • Optimized Support & Project Collaboration Support teams and project teams stay perfectly aligned, ensuring smooth communication and faster issue resolution.

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