| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Live Chat (im_livechat) • Website (website) • CRM (crm) • Calendar (calendar) • Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 3711 |
| Technical Name |
ai_livechat_crm_gt |
| License | OPL-1 |
| Versions | 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Live Chat (im_livechat) • Website (website) • CRM (crm) • Calendar (calendar) • Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 3711 |
| Technical Name |
ai_livechat_crm_gt |
| License | OPL-1 |
| Versions | 17.0 18.0 19.0 |
Every Livechat Visitor Becomes a Sales Lead
Your AI assistant captures visitor contact details and creates CRM leads automatically,
so your sales team never misses an opportunity.
AI Livechat Lead Capture is an AI-powered application in Odoo,
integrated within the AI Complete Suite
Core Framework
Connect to ChatGPT 3.5 by default (provided by Odoo)
AI-powered automation rules and scheduled actions
Application Integration
AI-powered Conversations in Odoo Discuss
24/7 Customer Support via Livechat with AI
AI for CRM: smarter leads and clearer pipeline for sales teams.
Creates and updates CRM leads from livechat conversations automatically.
AI Connector (optional, free)
Use OpenAI ChatGPT instead of the default
Use Anthropic's Claude instead of the default
Use Google Gemini instead of the default
Proven Results & Performance
0
Duplicate Leads Created
3x
More Leads Captured
<5s
Lead Creation Time
40%
Faster Sales Follow-up
Automatic Lead Capture from Every Conversation
Instant Lead Creation
The moment a visitor shares their name, email, phone, or company, a CRM lead is created automatically â no manual entry, no delay, no missed opportunities.
Zero Duplicate Leads
Smart deduplication finds an existing lead for the visitor before creating a new one. Logged-in customers are matched by account, anonymous visitors by session â never doubles.
Anonymous Visitor Tracking
Even visitors browsing without an account are tracked. Their lead is linked to their browser session so all details they share across the conversation go to the same record.
Incremental Enrichment
Each new detail a visitor shares enriches the same lead. Name in one message, email in the next, phone later â all updates accumulate on a single, complete record.
Conversation Context Preserved
Notes from the chat are appended to the lead's description so your sales team knows exactly what the visitor asked about and why they reached out.
Zero-Config Pipeline Integration
Leads land directly in your existing CRM pipeline the moment the module is installed. No custom fields, no mapping, no extra setup required.
See It In Action
Lead Created Instantly
The moment a visitor shares their name or email, the AI quietly creates a CRM lead in the background â no interruption to the conversation.
More Details? Same Lead, Updated
Each new detail the visitor shares is added to the same lead â no duplicate created, no information lost.
Complete Lead, Ready to Follow Up
Your sales team opens the lead and finds every detail already there â name, email, phone, company, and a note on what the visitor was looking for.
How It Works - 3 Simple Steps
Install
Install alongside Livechat and CRM. The module auto-activates and your AI assistant gains lead capture capability with no additional configuration.
Visitor Chats
When a visitor shares any contact detail â name, email, phone, or company â the AI captures it immediately, whether the visitor is logged in or anonymous.
Lead Ready to Close
A complete CRM lead with all contact details and conversation notes appears in your pipeline â your sales team can follow up immediately with full context.
Technical Specifications
System Requirements
- Odoo 18.0
- PostgreSQL 13+ with pgvector extension
- CRM module enabled
- Livechat module enabled
- AI Livechat (ai_livechat_gt) active
Key Features
- Automatic lead creation from chat
- Smart deduplication (partner or session)
- Anonymous visitor lead capture
- Incremental field updates across messages
- Multi-company security isolation
Start Capturing Every Lead Today
Turn every livechat conversation into a sales opportunity automatically
Documentation & Resources
Support & Contact
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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