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v 18.0 Third Party 24
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Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
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Lines of code 8008
Technical Name connect
LicenseSee License tab
Versions 16.0 17.0 18.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Lines of code 8008
Technical Name connect
LicenseSee License tab
Versions 16.0 17.0 18.0

Empower Your Odoo with Twilio Voice and Text Communications!

Icon
This module is distributed under the Business Source License (BSL). For more info visit oduist.com/bsl

Features

  • SIP User Management: Effortlessly create and manage SIP extensions.
  • WebRTC Odoo Phone: Seamlessly make and receive calls directly in Odoo!
  • Call Flow Automation: Design Twilio or Elevenlabs powered IVR flows directly in Odoo.
  • Real-Time Call Analytics: Track calls with detailed statistics, all within Odoo.
  • Call Recording: Ensure call quality, build a robust knowledge base, and meet compliance requirements with secure and seamless call recording.
  • CRM / Helpdesk Integration: Automatically link call records to customer data.
  • AI-Powered Features: Leverage AI-driven call summaries and transcriptions to save time and improve efficiency.
  • Automatic dialing out to deliver individual voice messages or connect to agents.
  • Odoo CE, EE and odoo.sh are supported.
  • Click to call from Partner / Lead / Tickets form.
  • Partners calls history with consolidation on parent company with grouping by partner employees.
  • Automatic opening of partner / lead / ticket form on call.
  • Normalize your phone numbers database (check if number is valid before save).
  • Partner creation from active call or call history.
  • Advanced call history analytics.
  • SMS / Whatsup messaging.
  • Voice AI Bot integration.
  • Custom development available for request.

Installation

For documentation and installation support visit oduist.com

Screenshots

One click calling using WebRTC Odoo Phone (or your external SIP softphone / device).

One click calling using WebRTC Odoo Phone (or your external SIP softphone / device).

Call detail record with call info and call summary by ChatGPT.

Call detail record with call info and call summary by ChatGPT.

Oduist

Connecting Odoo to Everything!

Oduist Connect App application documentation

https://oduist.com/knowledge/article/32

Business Source License
License text copyright (c) 2020 MariaDB Corporation Ab, All Rights Reserved.

"Business Source License" is a trademark of MariaDB Corporation Ab.

Licensor: Oduist OU

Licensed Work: The Licensed Work is (c) 2024 Oduist OU​

Additional Use Grant:

You may make production use of the Licensed Work, provided that your use does not include:

- Reselling or Redistributing the Licensed Work: You may not offer, distribute, sublicense, sell,
  lease, or otherwise transfer the Licensed Work to any third party in any form, whether modified or unmodified.
- Providing Support, Customization, or other Services: You may not offer any paid or unpaid support,
  consulting, or customization services related to the Licensed Work to third parties.
- Offering the Licensed Work as a Hosted Service or Embedding It in a Product: You may not offer the
  Licensed Work on a hosted basis, integrate it into another service, or embed it in any product
  that is provided to third parties.
- Competing with Oduist OU: You may not use the Licensed Work in any way that competes with
  Oduist OU’s offerings, including its paid support and service agreements.

For purposes of this license:

- "Product" means software that is offered to end users to manage in their own environments or
  offered as a service on a hosted basis.
- "Embedded" means including the source code from the Licensed Work in a competitive offering.
  "Embedded" also means packaging the competitive offering in such a way that the Licensed Work must be accessed or downloaded for the competitive offering to operate.

Hosting or using the Licensed Work(s) for internal purposes within an organization is not considered a competitive offering. Oduist OU considers your organization to include all of your affiliates under common control.

For binding interpretive guidance on using Oduist products under the Business Source License, please visit our WEB site (https://oduist.com/bsl).

Change Date: 10 January 2028

Change License: LGPLv3

For information about alternative licensing arrangements for the Licensed Work, please contact team@oduist.com

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make non-production use of the Licensed Work. The Licensor may make an Additional Use Grant, above,
permitting limited production use.

Effective on the Change Date, or the fourth anniversary of the first publicly available distribution of
a specific version of the Licensed Work under this License, whichever comes first, the Licensor hereby
grants you rights under the terms of the Change License, and the rights granted in the paragraph above
terminate.

If your use of the Licensed Work does not comply with the requirements currently in effect as described
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authorized resellers, or you must refrain from using the Licensed Work.

All copies of the original and modified Licensed Work, and derivative works of the Licensed Work, are
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HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING (WITHOUT LIMITATION)
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