CRM Helpdesk | Create Helpdesk Ticket from CRM Lead Pipeline Opportunity
by DevIntelle Consulting Service Pvt.Ltd http://www.devintellecs.com$ 56.72
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Invoicing (account) • Website (website) • Employees (hr) • Project (project) |
Community Apps Dependencies | Show |
Lines of code | 17422 |
Technical Name |
dev_crm_helpdesk |
License | See License tab |
Website | http://www.devintellecs.com |
Versions | 14.0 15.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
CRM (crm)
• Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Invoicing (account) • Website (website) • Employees (hr) • Project (project) |
Community Apps Dependencies | Show |
Lines of code | 17422 |
Technical Name |
dev_crm_helpdesk |
License | See License tab |
Website | http://www.devintellecs.com |
Versions | 14.0 15.0 16.0 17.0 18.0 |
CRM Helpdesk

CRM Helpdesk app for Odoo allows integration between leads and helpdesk tickets. You can create multiple helpdesk tickets directly from a lead, with tickets automatically linked to their respective lead for easy tracking. Similarly, multiple leads can be generated from helpdesk tickets when needed. The app provides lead filtering options within helpdesk tickets for better organization and follow-up. Only users with the "Allow to Create CRM Ticket" access right can perform these actions, ensuring controlled and secure ticket creation.
Features

- Create Multiple Helpdesk Ticket from the Lead
- Helpdesk Tickets linked with the Lead automatically.
- Create Multiple Lead from the Helpdesk Ticket.
- Lead filter is provided on Helpdesk Tickets.
- Only user with Allow to Create CRM Ticket right can perform above actions.
Allow access to the user for this feature

Create Lead from Helpdesk Ticket


Lead liked with the Helpdesk Ticket

Create Helpdesk Ticket from the Lead


Helpdesk Ticket linked with the Lead

Filter Helpdesk Ticket by Lead


Version 1.0 | Released on : 24th October 2024
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Is this app compatible with Odoo Enterprise?
- Yes, our app works with Odoo Enterprise as well as Community.
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If need of customization in this app, How can i contact ?
- Please contact us on odoo@devintellecs.com
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Do i get free support?
- Yes, you will get free support for 90days.
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Do i get free updates?
- Yes, you will get free updates for lifetime.
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Do i have to buy this module for each version ?
- Yes, you have to buy this module for each version.
Support


Why Us?


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Devintelle Odoo Services

Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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