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CRM Helpdesk | Create Helpdesk Ticket from CRM Lead Pipeline Opportunity

by
Odoo

56.72

v 18.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Invoicing (account)
Website (website)
Employees (hr)
Project (project)
Community Apps Dependencies
Lines of code 17422
Technical Name dev_crm_helpdesk
LicenseSee License tab
Websitehttp://www.devintellecs.com
Versions 14.0 15.0 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Invoicing (account)
Website (website)
Employees (hr)
Project (project)
Community Apps Dependencies
Lines of code 17422
Technical Name dev_crm_helpdesk
LicenseSee License tab
Websitehttp://www.devintellecs.com
Versions 14.0 15.0 16.0 17.0 18.0

CRM Helpdesk

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CRM Helpdesk app for Odoo allows integration between leads and helpdesk tickets. You can create multiple helpdesk tickets directly from a lead, with tickets automatically linked to their respective lead for easy tracking. Similarly, multiple leads can be generated from helpdesk tickets when needed. The app provides lead filtering options within helpdesk tickets for better organization and follow-up. Only users with the "Allow to Create CRM Ticket" access right can perform these actions, ensuring controlled and secure ticket creation.

Community Enterprise Odoo.sh

Features

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  • Create Multiple Helpdesk Ticket from the Lead
  • Helpdesk Tickets linked with the Lead automatically.
  • Create Multiple Lead from the Helpdesk Ticket.
  • Lead filter is provided on Helpdesk Tickets.
  • Only user with Allow to Create CRM Ticket right can perform above actions.

Allow access to the user for this feature

Bulk Confirm

Create Lead from Helpdesk Ticket

Bulk Confirm

Bulk Confirm

Lead liked with the Helpdesk Ticket

Bulk Confirm

Create Helpdesk Ticket from the Lead

Bulk Confirm

Bulk Confirm

Helpdesk Ticket linked with the Lead

Bulk Confirm

Filter Helpdesk Ticket by Lead

Bulk Confirm

Bulk Confirm

Version 1.0 | Released on : 24th October 2024

Initial Release.
  • Is this app compatible with Odoo Enterprise?
    • Yes, our app works with Odoo Enterprise as well as Community.
  • If need of customization in this app, How can i contact ?
    • Please contact us on odoo@devintellecs.com
  • Do i get free support?
    • Yes, you will get free support for 90days.
  • Do i get free updates?
    • Yes, you will get free updates for lifetime.
  • Do i have to buy this module for each version ?
    • Yes, you have to buy this module for each version.

Support

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support
DevIntelle will provide FREE 90 days support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issues related to this app. This is applicable from the date of purchase.

Why Us?

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logo
DevIntelle Consulting Services Pvt Ltd is an Odoo service provider India/USA based consulting company with 12+ years of experience. We provide a wide range of services, including implementation, customization, migration, support, and training. Devintellecs experienced team of Odoo can help you get the most out of your Odoo ERP system and achieve your business goals.

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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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