Helpdesk Start & End Time | Tickets timer
by DevIntelle Consulting Service Pvt.Ltd https://www.devintellecs.com$ 48.03
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
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Discuss (mail)
• Invoicing (account) • Website (website) • Employees (hr) • Project (project) |
Community Apps Dependencies | Show |
Lines of code | 17399 |
Technical Name |
dev_helpdesk_start_end_time |
License | See License tab |
Website | https://www.devintellecs.com |
Versions | 14.0 15.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Invoicing (account) • Website (website) • Employees (hr) • Project (project) |
Community Apps Dependencies | Show |
Lines of code | 17399 |
Technical Name |
dev_helpdesk_start_end_time |
License | See License tab |
Website | https://www.devintellecs.com |
Versions | 14.0 15.0 16.0 17.0 18.0 |
Helpdesk Start End Time

Helpdesk Start End Time Odoo app that adds a Start and Stop button to the Helpdesk Ticket. This feature allows you to track the time spent on each ticket by clicking Start when work begins and Stop when it ends. The app automatically logs the start and end times as timesheet entries. If an issue takes more than one day, you can start and stop the process each day, with each entry recorded on the Helpdesk Ticket, helping you keep track of the time required to resolve issues.
Features

- Start and Stop button added on helpdesk ticket.
- Whenever work is started on the ticket then you can click on Start and click on Stop when work is done on the ticket.
- It will automatically log starting and ending time on ticket as timesheet entry.
- For example, If issue takes more than one day so you can Start and Stop ticket process each day. Each day's timesheet entry will be logged on the helpdesk Ticket..
No timesheet entry on the Ticket

Click on Start button

Timesheet entry created and Starting Datetime logged on the entry

Click on Stop button

Ending Datetime logged on the same timesheet entry

Version 1.0 | Released on : 24th October 2024
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Is this app compatible with Odoo Enterprise?
- Yes, our app works with Odoo Enterprise as well as Community.
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If need of customization in this app, How can i contact ?
- Please contact us on odoo@devintellecs.com
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Do i get free support?
- Yes, you will get free support for 90days.
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Do i get free updates?
- Yes, you will get free updates for lifetime.
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Do i have to buy this module for each version ?
- Yes, you have to buy this module for each version.
Support


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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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